800xA System Restore error
Hi,
Trying to restore the 4.1 RU3c system to 4.1 RU11b (latest), the attached error was shown and backup restoring was not success.
The backup has 2 errors (details are attached). Is it creating the problem ? Is there a way to rectify the problem and restore the system properly ?
Voted best answer
Looks like you have not installed Engineering Studio, PC, Network and Monitoring Software, Reuse libraries which were available in your previous system. The Log file shows the system extensions that are missing and not installed.
Name: Function_Designer
Thu Oct 01 15:29:59 2015: Version: 4.1-0
Thu Oct 01 15:29:59 2015: Id: {C2E5FC67-122E-4A6D-A194-8A9018D040BE}
Thu Oct 01 15:29:59 2015: A required system extension is not installed
Thu Oct 01 15:29:59 2015: Name: PC, Network and Software Monitoring System Extension
Thu Oct 01 15:29:59 2015: Version: 4.1-0
Thu Oct 01 15:29:59 2015: Id: {C3C25D95-92C2-436D-AB8B-0EE5E04FC952}
Thu Oct 01 15:29:59 2015: A required system extension is not installed
Thu Oct 01 15:29:59 2015: Name: Top_Designer_AC_800MC_Integration
Thu Oct 01 15:29:59 2015: Version: 4.1-0
Thu Oct 01 15:29:59 2015: Id: {CC57DE75-95F6-481C-93BA-8E9C6C818527}
Thu Oct 01 15:29:59 2015: A required system extension is not installed
Thu Oct 01 15:30:00 2015: Name: Topology_Designer
Thu Oct 01 15:30:00 2015: Version: 4.1-0
Thu Oct 01 15:30:00 2015: Id: {CE4D1EF2-C7FD-46B1-B5A0-E4E474EBEEE5}
Thu Oct 01 15:30:00 2015: A required system extension is not installed
Thu Oct 01 15:30:00 2015: Name: Reuse_Assistant_Builder
Thu Oct 01 15:30:00 2015: Version: 4.1-0
Thu Oct 01 15:30:00 2015: Id: {E477CF16-B978-485B-9550-E9447149359A}
Thu Oct 01 15:30:00 2015: A required system extension is not installed
Thu Oct 01 15:30:00 2015: Name: rdMissingStartCondsAspect
Thu Oct 01 15:30:00 2015: Version: 1.2-0
Thu Oct 01 15:30:00 2015: Id: {02DFFB27-F8FC-44E8-BFFC-B3E4512F9AA9}
Thu Oct 01 15:30:00 2015: A required system extension is not installed
Thu Oct 01 15:30:00 2015: Name: SMS and Email Messaging
Thu Oct 01 15:30:00 2015: Version: 4.0-0
Thu Oct 01 15:30:00 2015: Id: {6E2DCD33-D8C3-4859-A2F2-41D1B51208D7}
Thu Oct 01 15:30:00 2015: A required system extension is not installed
Thu Oct 01 15:30:00 2015: Name: Function_Designer_AC_800MC_Integration
Thu Oct 01 15:30:00 2015: Version: 4.1-0
Thu Oct 01 15:30:00 2015: Id: {71348073-E997-410B-87A9-200D7594891C}
Thu Oct 01 15:30:00 2015: A required system extension is not installed
Thu Oct 01 15:30:00 2015: Name: Function_Designer_AC_800MC_SB2_Libraries
Thu Oct 01 15:30:00 2015: Version: 4.1-0
Thu Oct 01 15:30:00 2015: Id: {7221AD57-5B5C-4818-AFE6-88D14E00CD9B}
Thu Oct 01 15:30:00 2015: A required system extension is not installed
Thu Oct 01 15:30:00 2015: Name: SCSystemExtension
Thu Oct 01 15:30:00 2015: Version: 4.1-0
Do the restore again once the products have been installed.
Answers
Hello,
probably you have forgotten to install all 800xA softwares. Compare the "Add/Remove Programs" list iin the old system and the new.
/Ronny
Hello,
In restore system should have the all softwares installed as like in the original backup system.
Your backup log has the 2errors related to DM/PM so first fix these errors & take the full backup again.
Restore log file its telling the missing software so needs to be installed before start restoring the backup.
You can rectify theses errors by searching the object in the aspect system str & fix the same & in the 4.1 system needs MSSQL desktop engine should run in turn make the engineering base service to run so that it will trigger to restore the backup.
Please follow the procedure for updating the rollups & restoration.
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