Problem in 800xA backup restore
System backup version 4.1
System restore version 5.1, RevD FP4.
After the backup restore, System notification icon shows green and healthy.
But, the System name and Environment details are not showing. (i.e.,System name is showing in GUID and Environment shows as empty). The details are attached.
What could be the problem ?
Voted best answer
Did you upgrade to the latest revision of 4.1 before performing the backup?
The latest revision of 4.1 contains ABB Industrial IT 800xA Core 4.0.0/1 SP1 Rollup 11b
Please note that this revision contains several software packages that need to be applied to complete the installation of the revision, not only 800xA Core; please refer to the Technical Description at ABB Library:
The consistency check in 4.1 before backup is also important:
And last, get the backup warning and error free before trying to restore it in 5.1
Before start upgrading the system from 4.1 to 5.1 ensure the the running 4.1 system should be have base version 4.1 ru5d or later and if you have pcdl then you have to upgrade to 5.0 version since pcdl doesn't support direct upgrade of system then upgrade to system 5.1.
If everything is OK check firewall service should be running in services.msc and make sure system user settings are applied properly