Unable to get system status data in system status viewer
Our system uses AC450 controllers and PU410 for connectivity servers. We also have redundant aspect server and two redundant connectivity servers.
The problem is that data from one of the controllers have been faulty and market by a red cross in the displays. In the system status viewer of one of the connectivity servers the controller is market by a red dot and the description says “Unable to get system status data” but not in the other servers . To fix the problem i made a restart of that connectivity server that was reporting the problem. After the restart it looked ok in the system status viewer and also in the displays.
This has now happened two times and I don’t know where to look for the problem any suggestions.