Unable to access the AC800m(PM864)Datas via Internet Explorer?

Hi All

1.Whenever i try to connect controller via IE(internet Explorer)generate popup window Which says Service Diagnosis for CI854 with username & password if i enter service login which does not accept for two attempts after that it generates "Access Error -Unauthorized ,Access Denied unknown user"

2.There is no profibus communication used in entire plant but It shows "Service Diagnosis for CI854"? Why?

Pls. find attachments

What could be cause for the above issue & how to solve?

Advance thanks to all.

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AbbGeek Rank: 708

Asked 5 years ago

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Its not the service login. Use following default: username "service" password "ac800m".

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800xASuperUser Rank: 89

Answered 5 years ago

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The web page is only for viewing diagnostics on the CI854. If you dont have one of these modules on the controller then there is nothing to see here.

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Rob Lyon Rank: 2

Answered 5 years ago

Hello,

there is no webserver for AC 800M, but diagnostic and CPU related information can be seen via cbm > applications > program > program3 > SystemDiagnostics > in online mode right click select interaction window. or in control structure call up Mainfaceplate at same node 'SystemDiagnostics'.

Hope that helps...

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Sumit Gargav AKS expert

Rank: 4

Answered 5 years ago

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Unable to access the AC800m(PM864)Datas via Internet Explorer?

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