800xA Block Details, Module Details and Operating parameters do not work - 500 internal error
I am the Instrument and Control Engineer for the BP ETAP Oil & Gas Platform in the UK North Sea. Our DCS is based on Bailey Infi 90 hardware with an 800xA HMI.
We have recently (in the last month) upgraded our HMI from 800xA version 5.0 to 800xA version 5.1. Since the upgrade we have been unable to access the 'Block Details', 'Module Details' or 'Operating Parameters' menus since the upgrade (although they did work for a few days immediately post upgrade). These are unavailable on all machines (including the configuration server) using all accounts (including admin accounts). In all cases a 500 - internal error is displayed when trying to open the 'Block Details', 'Module Details' or 'Operating Parameters' menus. Please can you advise on this as this is currently preventing us from being able to suppress alarms.