Archive Service not running
Industrial It Archive service is not running on Information Management Servers.
Answers
Check archive process log - %HS_LOG%\hsArchive...log
Hello,
Please check that PAS-all parameters are running in the IM server.
If the Archive Service log file has the following errors
ArchiveService0.log
StructuredFile @ 445 3-14:28:54 <4976>| Invalid INode(0) specified
Inform_IT_Arch @ 500 3-14:28:54 <4976>| Service Initialization Failed
Inform_IT_Arch @ 501 3-14:28:54 <4976>| Exception Message: Failed to open root item DB folder. status=-126
The text indicates that the .dat files for archive are corrupted. Most likely this is keeping the Archive function from starting.
To repair:
1. type pasgui in the Window Run prompt and issue a Stop All in the PAS to stop history.
2. in the address bar of a Windows Explorer, type %HS_DATA%. The Archive folder will be one level up from where the path expands to.
3. in the Archive folder, delete the ArchiveItemDB.dat and ObjRestoreDefs.dat files
4. do a Start All in PAS
If this node has any archive configured, you'll have to rescan the archive groups and reset the last archive times.
Regards,
Geof Ledin
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