800xa SV6.0.3 License error 0x8004abff
Hi,
during setup of a dedicated separate license server I get the error code 0x8004abff.
No translation available and license manual (2PAA111691) does not explain it.
What is it about?
Thanks, Ulrich
during setup of a dedicated separate license server I get the error code 0x8004abff.
No translation available and license manual (2PAA111691) does not explain it.
What is it about?
Thanks, Ulrich
Answers
According to Sales/Support Contact, SV6 does not support anymore the old SafeNet Dongle.
When upgrading from older systems, a new dongle (Rockey4ND USB )has to be ordered as well.
When upgrading from older systems, a new dongle (Rockey4ND USB )has to be ordered as well.
by Stefan Stromqvist
It is a non-ABB error code.
This thread mention (re)installing .NET helped:
https://forum-controlsystems.abb.com/20197647/Control-Builder-Safe-licensing-error
by ulrich.topp Rank: 1136 on 2/16/2021 12:14:47 AM | Like (0) | Report
Thanks for trying to help, Stefan. But this did not solve my problem.
Maybe it has a different cause: I see the USB Dongle in Device Manager reported in the same way as on the previous SV5.1 server (using the manually added Sentinal Protection Installer 7.7.0) , but the License Entry tool does not show the corresponding Machine ID. (And I would add a screenhot, if I could ...)
by Stefan Stromqvist
OK. Then I have no ideas other than filing a proper case with your regional ABB team and trust the regular support process.
Add new comment