integrating 800XA system with freelance system and using 800XA HMI

Hi all,
i am working on a Tie in project to for gas station. the station is running with freelance 2016 system AC800F controller.the system expansion include adding one freelance controller AC800F and one IPS controller AC800M and the final HMI will be XA system HMI for all. freelance configuration part was done successfully and adding the OXA redundant OPC server to communicate with XA system. (.ple) file was exported from freelance and imported successfully in XA system.
now the issue i have is all tags of C3 Controller (new added freelance controller) is coming on XA HMI with live data but the old C2 controller tags are showing red crosses on all tags with no data knowing that C2 is running as emulator as the plant is still running with old process and can not shutdown the plant now for system migration.
all XA HMI tags were configured in same way.
note: in XA control structure also C3 Come with live data and C2 have Red Crosses for all its Faceplates

is that happened because using emulator instead of physical controller?

thanks

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yasir.rashid Rank: 820

Asked 19 days ago

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I am not sure about the emulator of Freelance 2016 is working with 800xA, but I have used the emulator on version 9 and 2013 with 800xA, which is working well.

You use a redundant station type on the emulator, but the emulator isn't redundant. This could be an issue.

Have you checked the access rights configuration to the stations and OPC gateways?
- Double-click the gateways and "Access rights", check C2 have read and write.
- System --> communication configuration --> check C2 have connection to both OPC's enabled.

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by yasir.rashid Rank: 820 on 2/15/2021 1:37:49 PM | Like (0) | Report

many thanks for your answer i will check.
also i have the below questions:
- in xA system i tried to force some DO signals fro the IO In HW structure but i got access denied message then i went to force it from the faceplate but find the buttons were hidden . how can i activate faceplate buttons? do i need supervisor account to do that? i am using 800xA install account.

- for opc server in CS2, i got a smiley face on data access but got a disconnect in Alarm and event connection while it is the same controller IP address and CS1 is connected to both. can you advice the possible causes?

thanks

by Ordoban Rank: 30 on 2/15/2021 10:45:35 PM | Like (0) | Report

- The faceplate does check the access rights, and deactivates the buttons if there is no write access.
- The account who installed the system have superuser rights by default. So this can not be an issue. I suspect there is an issue in the access rights on the Freelance side.
- Processdata and Alarm&Events are two separate interfaces, so it's possible one does working while the others not.

by yasir.rashid Rank: 820 on 2/16/2021 8:18:52 PM | Like (0) | Report

dear Ordoban, all write access were granted to the tag which i need to use its faceplate. from the tag list i went to a specific tag right click and choose write acess for OXA1 & OXA2. Also from OXA in freelance structure i went to station access and gave write access then also export/import the ple file and exactly the same (all buttons are hidden). any other check should i do?

by Ordoban Rank: 30 on 2/16/2021 11:23:17 PM | Like (0) | Report

Do you have changed the DCOM settings of the Freelance OPC server? The default settings should work, but please check.
On the PC where the OPC-Server is installed:
Start --> type "dcomcnfg" --> Component Services --> Computers --> My Computer --> DCOM Config --> Freelance 2000 OPCServer xxx --> (Rightclick) Properties
General --> Authentication Level: Default
Location --> all off
Security --> all to "Customize", Edit --> add the 800xA Service User with full rights. (Many other account settings are also valid, the 800xA service user needs full access)
Endpoints --> should be "...default system protocols..."
Identity --> "This user", enter the 800xA Service User and password. The default setting "The interacticve user" does also work in some cases, but the 800xA Service is recommendet.
If you changed something here, you should restart at least the Freelance OPC process (just kill it in task manager, it will start again with the new settings), or restart the whole PC.

Apart from that DCOM settings I have no further ideas where to search for this issue.

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Ordoban Rank: 30

Answered 19 days ago

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integrating 800XA system with freelance system and using 800XA HMI

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