Symphony Plus Operation Server Can't Perform Test Connection ICI using PNI800 (SPO 3.3 SP1)
I have one S+ Engineering Server and some S+ Operation Server. In this case I want to connect one S+ Operation server to control network using PNI800.
First at all, I install Symphony Plus Engineering and Symphony Plus Operation on Engineering Workstation /EWS. I have perform full deploy to EWS and one Symphony Plus Operation / SPO Server.
Currently, EWS can perform test connection and online to control network. But for SPO server, I can't perform test connection on the harmony API, so when SPO already startup ICI status always UNKNOWN.
Note: EWS as Central Licensing Server / CLS Server and SPO Server as CLS Client.
It is not clear whether you are using one PNI for Engineering and Operations or dedicated ones for both. In HAPI, we are saying that PNI is for Engineering or S+ Operations. One PNI for both Engineering and Operations is not recommended as well. So If you have dedicated PNI and license is available then it will work without any issue.
Please refer to PNI manual for more information.
How is the NIC and PNI800 configured?
Are you able to ping the PNI800 from the SPO server?
Is the firewall activated on the server? If so have you followed the user manual and opened the necessary ports?
Have you tried restarting the PNI800?
Based on the provided photo we see that you have two NIC in the same subnet; CNET_A (192.168.5.11) and CNET_B (192.168.5.12).
This is probably the issue, normally all servers are SAN single attached nodes, and they can only be connected to either PN800A or PN800B, not both.
This is due to windows does not have out-of-the-box support for PRP networks.
I know that ABB has an software for PRP networks, called DUO Driver, are you using this software perhaps?
If so the setup could be correct as I don't have any documentation on how DuoDriver should be configured.
Anyhow, try this first;
Disconnect one of the networks, remove the IP of that NIC and uncheck it in HAPI.
Then try an new test connection after an reboot of server and PNI