800xa DCS Cannot log events
Hello,
I hope you help me in the below problem.
I have 2 servers (redundant) server#1 cannot log events while server#2 can log.
if the server#1 event storage in service; the system show the new events while events widow opened, once close it and open again it will lose all previously logged.
this problem happened after deleting some files inside [\OperateITData\EventStorage\]
kindly guide me to solve this problem.
thank you
I hope you help me in the below problem.
I have 2 servers (redundant) server#1 cannot log events while server#2 can log.
if the server#1 event storage in service; the system show the new events while events widow opened, once close it and open again it will lose all previously logged.
this problem happened after deleting some files inside [\OperateITData\EventStorage\]
kindly guide me to solve this problem.
thank you
Asked 1 month ago
Answers
0
Better aim for a cold start
1. Delete the dysfunctional Event Storage provider object from the Event Storage service group keeping the healthy service provider object.
2. Remove the EventStorage folder below \OperateITData\
3. Create a new Event Storage service provider object where the old used to be, don't forget to define Node (=server to run in) in the Configuration tab.
4. The new service provider should start and eventually enter Service state (and sync up with the healthy one you did not delete).
1. Delete the dysfunctional Event Storage provider object from the Event Storage service group keeping the healthy service provider object.
2. Remove the EventStorage folder below \OperateITData\
3. Create a new Event Storage service provider object where the old used to be, don't forget to define Node (=server to run in) in the Configuration tab.
4. The new service provider should start and eventually enter Service state (and sync up with the healthy one you did not delete).
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