CI854 problem causing automatic hot removal and insert
Good day,
The installation comprises of the following:
- 800xA v5.1
- Redundant pair of PM866A controllers F/W 5.1.1-2 (5.1.1200.6)
- The CI854 is the only CEX bus module. This is connected to the redundant pair controller via a TK850V007 CEX-Bus Extension Cable to the CEX bus slot of the redundant controller.
There seems to be some error that causes a hot removal and hot insert of the CI854 which results in a plant stoppage. An extract from the log file is below. The log file has also been attached. This has occurred a few times now, and the CI854 has been replaced, as well as the controllers, and it has still occurred thereafter. Is this a known issue, or is there a possible problem on the profibus network?
Extract from logfile:
E 2021-01-05 16:54:12.409 On Unit= 1 HWError AC141 0000 See HWTree Error 16#30030000 16#00020000 E 2021-01-05 16:54:12.410 On Unit= 1.5 HWError AC141 0000 See HWTree Error 16#00000001 16#c0000000 E 2021-01-05 16:54:12.428 On Unit= 1.5.1 HWError AC141 0000 See HWTree Error 16#00000001 16#00000000 E 2021-01-05 16:54:13.412 652 System down 1 0 0 CI854StatusBase.cpp I 2021-01-05 16:54:13.412 D-Time: 200343 µs I 2021-01-05 16:54:13.414 421B 0022 00000001 00000027 .... '... TUE JAN 05 14:54:12 2021 I 2021-01-05 16:54:13.414 4D0A 3000 30000000 00000001 ...0 .... TUE JAN 05 14:54:12 2021 I 2021-01-05 16:54:13.414 ->4105 A000 4B435453 504F5453 STCK STOP TUE JAN 05 14:54:12 2021 E 2021-01-05 16:54:13.414 291 Err: STCK STOP. Resetting CI.. 0 0 0 CI854StatusBase.cpp E 2021-01-05 16:54:13.415 cicomdrv BUSERROR at module 1 address 400c06f0 E 2021-01-05 16:54:13.415 cicomdrv BUSERROR at module 1 address 400c06f4 E 2021-01-05 16:54:13.415 cicomdrv BUSERROR at module 1 address 400c06f8 I 2021-01-05 16:54:13.415 GetDeviceStatus failed W 2021-01-05 16:54:13.415 Watchdog DE_DOWN at address 1 I 2021-01-05 16:54:13.587 735 GetDevStat1: drv or COM error 1 11020 0 CI854StatusBase.cpp I 2021-01-05 16:54:13.590 755 GetDevStat2: drv or COM error 1 11020 0 CI854StatusBase.cpp E 2021-01-05 16:54:13.612 662 CEX bus no resp 1 0 0 CI854StatusBase.cpp I 2021-01-05 16:54:13.612 D-Time: 199619 µs I 2021-01-05 16:54:13.612 GetErrorMemory failed I 2021-01-05 16:54:13.710 278 Get DriverSema 1 0 0 CI854ConfigBase.cpp I 2021-01-05 16:54:13.719 1683 Reset CI with cmd = A 0 0 CI854ConfigBase.cpp I 2021-01-05 16:54:13.899 330 Could not read ErrorMem 1 0 0 CI854ConfigBase.cpp I 2021-01-05 16:54:14.479 Hot removal of CEX module at position 1 detected I 2021-01-05 16:54:14.481 Hot removal on CEX module number 1 has been performed W 2021-01-05 16:54:17.459 A/E Burst: Prevented 143 alarms & events from being printed in the log, refer to an OPC AE client for more info. I 2021-01-05 16:54:19.492 Hot insert on CEX module number 1 is being performed
The installation comprises of the following:
- 800xA v5.1
- Redundant pair of PM866A controllers F/W 5.1.1-2 (5.1.1200.6)
- The CI854 is the only CEX bus module. This is connected to the redundant pair controller via a TK850V007 CEX-Bus Extension Cable to the CEX bus slot of the redundant controller.
There seems to be some error that causes a hot removal and hot insert of the CI854 which results in a plant stoppage. An extract from the log file is below. The log file has also been attached. This has occurred a few times now, and the CI854 has been replaced, as well as the controllers, and it has still occurred thereafter. Is this a known issue, or is there a possible problem on the profibus network?
Extract from logfile:
E 2021-01-05 16:54:12.409 On Unit= 1 HWError AC141 0000 See HWTree Error 16#30030000 16#00020000 E 2021-01-05 16:54:12.410 On Unit= 1.5 HWError AC141 0000 See HWTree Error 16#00000001 16#c0000000 E 2021-01-05 16:54:12.428 On Unit= 1.5.1 HWError AC141 0000 See HWTree Error 16#00000001 16#00000000 E 2021-01-05 16:54:13.412 652 System down 1 0 0 CI854StatusBase.cpp I 2021-01-05 16:54:13.412 D-Time: 200343 µs I 2021-01-05 16:54:13.414 421B 0022 00000001 00000027 .... '... TUE JAN 05 14:54:12 2021 I 2021-01-05 16:54:13.414 4D0A 3000 30000000 00000001 ...0 .... TUE JAN 05 14:54:12 2021 I 2021-01-05 16:54:13.414 ->4105 A000 4B435453 504F5453 STCK STOP TUE JAN 05 14:54:12 2021 E 2021-01-05 16:54:13.414 291 Err: STCK STOP. Resetting CI.. 0 0 0 CI854StatusBase.cpp E 2021-01-05 16:54:13.415 cicomdrv BUSERROR at module 1 address 400c06f0 E 2021-01-05 16:54:13.415 cicomdrv BUSERROR at module 1 address 400c06f4 E 2021-01-05 16:54:13.415 cicomdrv BUSERROR at module 1 address 400c06f8 I 2021-01-05 16:54:13.415 GetDeviceStatus failed W 2021-01-05 16:54:13.415 Watchdog DE_DOWN at address 1 I 2021-01-05 16:54:13.587 735 GetDevStat1: drv or COM error 1 11020 0 CI854StatusBase.cpp I 2021-01-05 16:54:13.590 755 GetDevStat2: drv or COM error 1 11020 0 CI854StatusBase.cpp E 2021-01-05 16:54:13.612 662 CEX bus no resp 1 0 0 CI854StatusBase.cpp I 2021-01-05 16:54:13.612 D-Time: 199619 µs I 2021-01-05 16:54:13.612 GetErrorMemory failed I 2021-01-05 16:54:13.710 278 Get DriverSema 1 0 0 CI854ConfigBase.cpp I 2021-01-05 16:54:13.719 1683 Reset CI with cmd = A 0 0 CI854ConfigBase.cpp I 2021-01-05 16:54:13.899 330 Could not read ErrorMem 1 0 0 CI854ConfigBase.cpp I 2021-01-05 16:54:14.479 Hot removal of CEX module at position 1 detected I 2021-01-05 16:54:14.481 Hot removal on CEX module number 1 has been performed W 2021-01-05 16:54:17.459 A/E Burst: Prevented 143 alarms & events from being printed in the log, refer to an OPC AE client for more info. I 2021-01-05 16:54:19.492 Hot insert on CEX module number 1 is being performed
Asked 6 months ago
Answers
0
Hello
You can find exact status of the respective CI854 in the livelist and also you can generate the CEX log in the create report tab.
You can find exact status of the respective CI854 in the livelist and also you can generate the CEX log in the create report tab.
Answered 6 months ago
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