Node Installation error 1603 800xa 6.0.3-1
Good morning all, I will try to summarize the situation clearly.
We have an 800xa system in version 6.0.3-1
Without knowing why, the history server was no longer connected to the other 800XA servers. (when choosing the workplace, the environment and the available workplaces were empty).
I wanted to remove the node from the 800xa Configuration Console in order to be able to add it again.
Unfortunately, when i try to add the history server again, this one has become invalid and a message explains to me that I have to re-prepare the node with a new installation of windows and run the node preparation tool.
What I tried to do, I create a new virtual server on which I install a new windows server 2012 R2. the firewall is active, the windows updates have been installed, the input and region parameters are configured as required in the manual. There is sufficient space on the disk, I have the impression that I have met all the requirements of the manual 2PAA111708-600 L (System 800xA Installation, Update and Upgrade Getting Started System Version 6.0).
But the utility displays an error and prevents the installation from going any further.
Here is the end of the log
2021-01-05T17: 31: 09.774Z -> ProgressEvent: 'Installation failed with return code 00000643, Fatal error during installation.'
2021-01-05T17: 31: 09.774Z -> ProgressEvent: '.'
2021-01-05T17: 31: 09.789Z -> Error: Action xACommonInstall: {}: {}: 0: 0: xACommonInstall: Common: False failed with error 'Process execution failed with exit code 1603 (0x00000643).', DeployActivityId {556e7246-db20-4e21-bf87-5be98d69afd0}: 2
2021-01-05T17: 31: 09.790Z -> ActionCompletedEvent: 'Process execution failed with exit code 1603 (0x00000643).'
Can you help me find a solution to this error 1603?
thanks,
Kévin
We have an 800xa system in version 6.0.3-1
Without knowing why, the history server was no longer connected to the other 800XA servers. (when choosing the workplace, the environment and the available workplaces were empty).
I wanted to remove the node from the 800xa Configuration Console in order to be able to add it again.
Unfortunately, when i try to add the history server again, this one has become invalid and a message explains to me that I have to re-prepare the node with a new installation of windows and run the node preparation tool.
What I tried to do, I create a new virtual server on which I install a new windows server 2012 R2. the firewall is active, the windows updates have been installed, the input and region parameters are configured as required in the manual. There is sufficient space on the disk, I have the impression that I have met all the requirements of the manual 2PAA111708-600 L (System 800xA Installation, Update and Upgrade Getting Started System Version 6.0).
But the utility displays an error and prevents the installation from going any further.
Here is the end of the log
2021-01-05T17: 31: 09.774Z -> ProgressEvent: 'Installation failed with return code 00000643, Fatal error during installation.'
2021-01-05T17: 31: 09.774Z -> ProgressEvent: '.'
2021-01-05T17: 31: 09.789Z -> Error: Action xACommonInstall: {}: {}: 0: 0: xACommonInstall: Common: False failed with error 'Process execution failed with exit code 1603 (0x00000643).', DeployActivityId {556e7246-db20-4e21-bf87-5be98d69afd0}: 2
2021-01-05T17: 31: 09.790Z -> ActionCompletedEvent: 'Process execution failed with exit code 1603 (0x00000643).'
Can you help me find a solution to this error 1603?
thanks,
Kévin
Asked 3 months ago
Answers
0
Make sure you have installed the required KB. Check 3rd party software version document.
Answered 3 months ago
0
I've Check this document,
We are using Windows Server 2012 R2, internet explorer 11, Word 2010, Excel 2010. everything is the same as on the old server on which the history worked without problem before.
Our IT department to carry out the windows updates and security update.
When I launch the tool : ABB 800xa Qualified Security Update, it tells me that all the updates are installed
I don't understand what I did wrong
Answered 3 months ago
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