Faceplate Opening is Slow in EOW (3 screen workplace)
We have 3 screen workplace - 800XA 6.0.3.2
Wytech Mini pc ( 32 GB RAM , SSD Disk , i7 processor )
Low density display are running
Issues facing :
Wytech Mini pc ( 32 GB RAM , SSD Disk , i7 processor )
Low density display are running
Issues facing :
- When opening a new faceplate it takes almost 6 sec
- if one faceplate is already opened its open in 2 to 3 sec
- if faceplate is pinning , new faceplate opening time is almost 6 sec
- Alarm list opening also close to 4 to 6 sec
- Same behaviours is observed on two more machine which is part of EOW Wytech Mini
- No performance or RAM issues are observed ( RAM , CPU utilization )
Asked 3 months ago
Answers
0
The WeyTec range of small form factor computers is powered by low power CPUs not to be mixed up with a regular processor where Thermal Power Dissipation is handled differently. Low noise and small size has been favored instead of powerful blowers and heat sinks.
There exists low end WeyTech Intel i7 equipped models having only a two core processor and no GPU (dedicated graphics accelerator card). Such hardware is not recommended to run a multi monitor operator workplace where snappy reaction time is expected.
Make sure you are using a variant having a GPU. PG2 is a processor intensive application in need of many GHz (not number of cores) and a GPU.
A low power CPU will reduce its clock frequency when the internal temperature rises while responding to an application's request for execution (where a high power processor instead trust increased fan speed to keep the temperature within the allowed profile)
We've also noticed a few individual WeyTec units where the processor "turbo" never engages leaving the "i7" at its base frequency of only, I believe 700 or 800MHZ. A such defective sample should be replaced. A CPU monitoring tool, even the standard Task Manager will tell if the core frequency never rises above its base value.
Support can assist with identifying a defective processor.
There exists low end WeyTech Intel i7 equipped models having only a two core processor and no GPU (dedicated graphics accelerator card). Such hardware is not recommended to run a multi monitor operator workplace where snappy reaction time is expected.
Make sure you are using a variant having a GPU. PG2 is a processor intensive application in need of many GHz (not number of cores) and a GPU.
A low power CPU will reduce its clock frequency when the internal temperature rises while responding to an application's request for execution (where a high power processor instead trust increased fan speed to keep the temperature within the allowed profile)
We've also noticed a few individual WeyTec units where the processor "turbo" never engages leaving the "i7" at its base frequency of only, I believe 700 or 800MHZ. A such defective sample should be replaced. A CPU monitoring tool, even the standard Task Manager will tell if the core frequency never rises above its base value.
Support can assist with identifying a defective processor.
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