upgrading project from composer V5 to S+ engineering V2.2 & S+ operation V3.2

After upgrading project from composer V5 to S+ engineering V2.2 & S+ operation V3.2 , I have noticed that once opening the project there is no operation engineering which equal to systemsetup in operation V2.1 .
but once I create new project from scratch , I can open operation engineering normally .
what is the reason for that ?
Thanks

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ahmed.gaber Rank: 322

Asked 8 months ago

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Hi,
There are few things which you must check:
1. Users are assigned with required user roles in project admin.
2. Ensure S+ Operations license is available.

This should be the usual case.

Regards,
Farooq Ahmed

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frqahmed Rank: 126

Answered 8 months ago

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Hi,
In addition to Farooq's suggestions, what is the upgraded project's Operations console type? If it is not S+ Operations the Operations Engineering Sidebar menu item is not displayed.

BR,
Alan

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by ahmed.gaber Rank: 322 on 8/17/2020 4:22:50 AM | Like (0) | Report

yes I have upgraded from non S+ operation version
so is' normal not to have operation engineering ???
so how can I import the database for example ?

by Alan Rank: 15 on 8/17/2020 4:39:27 AM | Like (0) | Report

Hi,
Just something to check. If the Operations Console is not set to S+ Operations the Operation Engineering menu item is not displayed on the Applications Engineering menu. If you create a new project within S+E the Operations Console defaults to S+ Operations and the Operations Engineering menu item will be visible.
BR,
Alan

by ahmed.gaber Rank: 322 on 8/17/2020 4:42:04 AM | Like (0) | Report

you are right , once I create new project , Operation engineering will be visible , but I want to open operation engineering in the upgraded project not in new one

by Alan Rank: 15 on 8/17/2020 4:44:57 AM | Like (0) | Report

So when you open the upgraded project, what is the Operations Console type and version listed in the System Project Details?

by ahmed.gaber Rank: 322 on 8/17/2020 4:52:21 AM | Like (0) | Report

the operation console is S+ operation 3.x

by Alan Rank: 15 on 8/17/2020 5:20:30 AM | Like (0) | Report

Hi,
I was just trying to duplicate what you are seeing but with no luck. I just upgraded a project from Composer 6 and the Operations Engineering is available as long as the Operations Console is S+ Operations.
Good luck,
Alan

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Alan Rank: 15

Answered 8 months ago

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upgrading project from composer V5 to S+ engineering V2.2 & S+ operation V3.2

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