System alarm List showing Priority 6 HW Error -> Warning on Primary unit error on back unit battery low
We are getting below alarm in the System alarm list but no alarm is shown in the controller hardware level or physically on the controller.
We have restarted and changeover the controller - alarm become normal and return after few seconds.
Controller Log is attached ( Error and warning reported after restart primary)
I 2020-07-25 16:37:15.942 4006 P:Primary CPU Synchronized state W 2020-07-25 16:37:16.914 On Unit= 0 HWError S03302_P19_LSC 0000 See HWTree Error 16#00100000 16#40000000 W 2020-07-26 09:53:30.747 On Unit= 1.2.1 HWError S03302_P19_LSC 0000 See HWTree Error 16#00000010 16#00000000 E 2020-07-26 09:53:31.343 On Unit= 1.2 HWError S03302_P19_LSC 0000 See HWTree Error 16#00410000 16#00000000 E 2020-07-26 09:53:31.344 On Unit= 1.2.1 HWError S03302_P19_LSC 0000 See HWTree Error 16#00410010 16#00000000 W 2020-07-26 09:54:19.392 On Unit= 1.2.1 HWError S03302_P19_LSC 0000 See HWTree Error 16#00000010 16#00000000 W 2020-07-26 09:59:34.746 On Unit= 1.2.1 HWError S03302_P19_LSC 0000 See HWTree Error 16#00000010 16#00000000 E 2020-07-26 09:59:35.084 On Unit= 1.2 HWError S03302_P19_LSC 0000 See HWTree Error 16#00410000 16#00000000 E 2020-07-26 09:59:35.085 On Unit= 1.2.1 HWError S03302_P19_LSC 0000 See HWTree Error 16#00410010 16#00000000 W 2020-07-26 10:00:03.584 On Unit= 1.2.1 HWError S03302_P19_LSC 0000 See HWTree Error 16#00000010 16#00000000
We have restarted and changeover the controller - alarm become normal and return after few seconds.
Controller Log is attached ( Error and warning reported after restart primary)
I 2020-07-25 16:37:15.942 4006 P:Primary CPU Synchronized state W 2020-07-25 16:37:16.914 On Unit= 0 HWError S03302_P19_LSC 0000 See HWTree Error 16#00100000 16#40000000 W 2020-07-26 09:53:30.747 On Unit= 1.2.1 HWError S03302_P19_LSC 0000 See HWTree Error 16#00000010 16#00000000 E 2020-07-26 09:53:31.343 On Unit= 1.2 HWError S03302_P19_LSC 0000 See HWTree Error 16#00410000 16#00000000 E 2020-07-26 09:53:31.344 On Unit= 1.2.1 HWError S03302_P19_LSC 0000 See HWTree Error 16#00410010 16#00000000 W 2020-07-26 09:54:19.392 On Unit= 1.2.1 HWError S03302_P19_LSC 0000 See HWTree Error 16#00000010 16#00000000 W 2020-07-26 09:59:34.746 On Unit= 1.2.1 HWError S03302_P19_LSC 0000 See HWTree Error 16#00000010 16#00000000 E 2020-07-26 09:59:35.084 On Unit= 1.2 HWError S03302_P19_LSC 0000 See HWTree Error 16#00410000 16#00000000 E 2020-07-26 09:59:35.085 On Unit= 1.2.1 HWError S03302_P19_LSC 0000 See HWTree Error 16#00410010 16#00000000 W 2020-07-26 10:00:03.584 On Unit= 1.2.1 HWError S03302_P19_LSC 0000 See HWTree Error 16#00000010 16#00000000
Asked 1 month ago
Answers
0
"B" LED blinking?
0
Hi,
As per the controller log, "E 2020-07-26 09:59:35.084 On Unit= 1.2 HWError S03302_P19_LSC 0000 See HWTree Error 16#00410000"
Unit 1.2 - CI868, Error code 16#00410000 - IEC61850 Stack Error as per Error Code Extract.exe
The Timestamps are not matching between the provided Alarm List screenshot and controller log, so couldn't able to correlate for the troubleshooting
As per the controller log, "E 2020-07-26 09:59:35.084 On Unit= 1.2 HWError S03302_P19_LSC 0000 See HWTree Error 16#00410000"
Unit 1.2 - CI868, Error code 16#00410000 - IEC61850 Stack Error as per Error Code Extract.exe
The Timestamps are not matching between the provided Alarm List screenshot and controller log, so couldn't able to correlate for the troubleshooting
Answered 1 month ago
by ParthibanT Rank: 53 on 8/8/2020 10:22:37 AM | Like (0) | Report
Can you pls copy paste the full message? Unfortunately the Provided screenshot doesn't show full message.
Also observed "bad/missing battery" in both Primary & Backup Controller Log, is all ok with respect to battery?
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