Network monitoring unavailable
Dear Stefan,
Sorry for the trouble of writing directly to you.
We have a problem with a alarm of network connection. So we search and try all alternatives for solutions but we don't find the error.
We have this alarm active: Network monitoring unavailable.
Is is posible to help with and idea for this?.
The ping is ok and the rnrp monitor is displaying the nodes.
Asked 8 months ago
Answers
0
I don't recognise that alarm.
Can you please right click it and read the Event Category and possible additional details in the Long Message field?
I suspect that alarm was raised by some asset monitor, etc. having some unknown issue.
I always encourage to check the *category* of an unknown alarm or event; knowing the category name you will be able to backtrack to the originator. E.g. if the category would be System Condition Event you would eventually find that category listed as belonging to AC 800M Connect on the Alarm Collection Definition object of said connect in the Library Structure. There is a summary aspect listing all known categories one level above the individual ACD objects.
Once we know the origin we can start to attack the problem.
I lean towards finding an Asset Optimization thing behind that alarm...
Can you please right click it and read the Event Category and possible additional details in the Long Message field?
I suspect that alarm was raised by some asset monitor, etc. having some unknown issue.
I always encourage to check the *category* of an unknown alarm or event; knowing the category name you will be able to backtrack to the originator. E.g. if the category would be System Condition Event you would eventually find that category listed as belonging to AC 800M Connect on the Alarm Collection Definition object of said connect in the Library Structure. There is a summary aspect listing all known categories one level above the individual ACD objects.
Once we know the origin we can start to attack the problem.
I lean towards finding an Asset Optimization thing behind that alarm...
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