Alarm Acknowledge from customised freelance 2016 face plate is not acknowledging the alarm in message list
I'm using freelance 2016 and we have customised some user defined function blocks with face plates. Everything is working fine except the alarm acknowledgment.
When I click on ack from the faceplate it is acknowledging the alarm on the faceplate only and if I ack from the message list, it is acknowledging only on message list. But both are getting cleared when the fault is removed, after acknowledging on both places.
Did I miss anything in connecting the ack from faceplate with the ack on messagelist?
Any hint or solution would be great help.
Thanks in advance.