Restore 800xA on virtual player

Hello

I am trying to recover multiple backups on multiple systems, 800xA 5.1,
6.0.

The real systems consist of virtual servers, then we have a single node
for each system that contains the same version as the real system.
The systems take backup and copies this to a fileserver.

This single node I have made a virtual copy of so I can run it in VMWare
player to try to read back a backup on.
I take the backup from the fileserver and copies the backup to my virtual singel node.

I have tried several ways, deleting systems before restore, rename node
etc, but when restore starts it always gets stuck on missing some files eg
"C:\R3\BR3ITDV01_20200530\backup \ 0_Objects_Admin_Structure" and so on.

These files exist on " C:\R3\BR3ITDV01_20200530\backup\" and are the files from the fileserver.

If a make a backup on the virtual single node then it is no problem to restore that.

Anyone?

Regards /Almen

RestoreProblems.png

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anders.alm Rank: 2545

Asked 4 months ago

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Is there some bit in the file permission/settings disturbing the restore?

Compare with a locally taken backup.

Can you try "Take ownership" on the backup top folder and all below files and give read permission to eg Domain Users of Everyone and see if it makes a difference?

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by anders.alm Rank: 2545 on 6/16/2020 4:04:19 AM | Like (0) | Report

I cant see any differences. I have tried to be logged in as 800xainstall, 800xaservice, eng (user with the same groups as 800xaservice).
They all are members of IndustrilaITAdmin, IndustrialITUser, Administrators.

by Stefan Stromqvist AKS expert

Rank: 1 on 6/16/2020 4:08:09 AM | Like (0) | Report

I was aiming for the file permission and ownership (file -> Properties, then iterate all users, then click Advanced and verify "sane" settings). Compare with a locally taken backup.

by anders.alm Rank: 2545 on 6/16/2020 4:52:47 AM | Like (0) | Report

I have tested that and compared with a locally taken backup and I cant see any differences.
Now a took out this from Domain and put it on a Workgroup and then I logged in as ""800xaservice" and then I vould do a restore, now I have to test it again to see if I can repeat the solution.

by anders.alm Rank: 5666 on 6/25/2020 4:51:16 AM | Like (0) | Report

The time I thougt I worked I used the backup that worked...…..
Anyway shut down AS1 and copied it and played it on my local computer.
I logged in to AS1 (the real) and made a backup. This backup I copied to my virtual local computer and tried to restore it, I went OK.
I took a backup from our file server and copied it to my virtual local computer and tried to restore it but the same problem as shown in the picture above.
I have compared the files and can't se any differences, not in size, number, owner....
I also compared the Backup.xml but can't se any differences other than time.

by Stefan Stromqvist AKS expert

Rank: 1 on 6/25/2020 6:20:09 AM | Like (0) | Report

Time to file a support case?

by anders.alm Rank: 5666 on 8/12/2020 10:25:27 PM | Like (0) | Report

Hello
Our 800xa takes backup continuously, this backup is placed in a place determined by 800xa and moved (once a day) to a backup solution provided by the IT department.

From this backup solution, a certain backup (files) can be copied out in 3 different ways and then used in a restore.
* Each file is copied to the manually selected location.
* A number of files can be selected and they form a zip file that is copied to a manually selected location.
* File by file can be selected to be copied to the original location, ie the location that xa800 saves to when the backup is made. To then be manually copied to the selected location.

The first two options are the same size and cannot be used in a restore.
The third gets a little bigger about 100k and can then be used for restore.

I have tested this a number of times on different backups on different systems and it is only the third way that works.

So now it works.

/ Almen

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Stefan Stromqvist AKS expert

Rank: 1

Answered 4 months ago

Were there any errors at all in the backups? I have found even one error can cause problems like you are seeing. Also if there are too many warning you could get the same. Fix all these and have a clean backup is always better than a few errors. BTW I have found warning (not too many) are usually OK as you will get the same problems in the 'new' setup.

Also if you are coming from a virtual environment and moving to another virtual environment (albeit VM Player) why not just directly extract the VM from the ESXi to VM player? I know this requires a shutdown (per node), but is possible.

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Ingo

Rank: 30

Answered 4 months ago

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Restore 800xA on virtual player

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