PM866 controller is going to fault mode
Hi All,
We have PM866 controller with CI867. System was running fine from last 2 month but as on today the controller went into Fault mode with reason unknown. We had to power restart (Off & then On) the controller to make it normal again.
We are using this controller to read Modbus data over TCP through CI867. Cyclic load on controller is 60%.
I have attached here the Logs.
Can some one please help to identify the issue so that it does not repeat.
We have PM866 controller with CI867. System was running fine from last 2 month but as on today the controller went into Fault mode with reason unknown. We had to power restart (Off & then On) the controller to make it normal again.
We are using this controller to read Modbus data over TCP through CI867. Cyclic load on controller is 60%.
I have attached here the Logs.
Can some one please help to identify the issue so that it does not repeat.
Asked 11 months ago
Answers
0
Please provide the 800xa version , please raise supportline case this may be now issue with modbus.
As we have know issue
As we have know issue
Answered 11 months ago
0
* 2020-05-17 14:12:56.156 - Is this the time that Controller Fault occurred?
* Is there any power fluctuation observed at that time?
* The below is an extract from controller log:
This PM has been automatically restarted. Reason: - POWER_FAIL, Power fail signal from power supply No Firmware Upgraded 5.5.2 2096 This is Single CPU running as StandAlone CPU (previously Primary CPU). I 2020-05-17 14:12:56.156 Autorestart is enabled I 2020-05-17 14:12:56.156 Duration of power failure: 0d0h0m0s I 2020-05-17 14:12:56.156 Power down time: 14:12:55 2020-05-17 (local time) I 2020-05-17 14:12:56.156 Power up time: 14:12:56 2020-05-17 (local time) I 2020-05-17 14:12:55.014 It took 0.353 ms to conclude previous system shutdown
* Is there any power fluctuation observed at that time?
* The below is an extract from controller log:
This PM has been automatically restarted. Reason: - POWER_FAIL, Power fail signal from power supply No Firmware Upgraded 5.5.2 2096 This is Single CPU running as StandAlone CPU (previously Primary CPU). I 2020-05-17 14:12:56.156 Autorestart is enabled I 2020-05-17 14:12:56.156 Duration of power failure: 0d0h0m0s I 2020-05-17 14:12:56.156 Power down time: 14:12:55 2020-05-17 (local time) I 2020-05-17 14:12:56.156 Power up time: 14:12:56 2020-05-17 (local time) I 2020-05-17 14:12:55.014 It took 0.353 ms to conclude previous system shutdown
Answered 10 months ago
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