CI867 Data gets freezed
Hi Team,
We have appx 18 Modbus to Modbus TCP data concentrator (ICD make) connected to CI867 to read the data of MFMs. What we have observed recently that data taken through CI867 is getting freezed (all faceplate shows same value). when faceplate data is freezed Tx Rx LED on CI867 was stable (not blinking). Data in Data concentrator is updating normally.
With data concentrator there are 20 MFMs & for example- MFM of "XYZ" feeder was on top in the loop in control builder so when loop is freezed, all MFM shows same values as that of "XYZ" meter.
In order to restart the functioning of CI867 or removing the freezing of CI867, we have to manually disable & again enable the "Enable" pin on MBTCPConnect block then values will start updating.
I would like to know does anyone has faced any issue related to data freezing in CI867. If yes, please share what we can do to avoid this.
800xA version is 5.1 RevC
We have appx 18 Modbus to Modbus TCP data concentrator (ICD make) connected to CI867 to read the data of MFMs. What we have observed recently that data taken through CI867 is getting freezed (all faceplate shows same value). when faceplate data is freezed Tx Rx LED on CI867 was stable (not blinking). Data in Data concentrator is updating normally.
With data concentrator there are 20 MFMs & for example- MFM of "XYZ" feeder was on top in the loop in control builder so when loop is freezed, all MFM shows same values as that of "XYZ" meter.
In order to restart the functioning of CI867 or removing the freezing of CI867, we have to manually disable & again enable the "Enable" pin on MBTCPConnect block then values will start updating.
I would like to know does anyone has faced any issue related to data freezing in CI867. If yes, please share what we can do to avoid this.
800xA version is 5.1 RevC
Asked 5 months ago
Answers
1
Hi!
You might want to check this Product Bulletin: 3BSE047421D0190
It describes problems with Overload (filled communication buffers) etc. This was corrected in AC 800M Connect Control Software for AC 800M version 5.1.1 (system version 5.1 Feature Pack 4)3BSE047421D01903BSE047421D01903BSE047421D0190.
However there has been and are several issues with this CI.
Regards
You might want to check this Product Bulletin: 3BSE047421D0190
It describes problems with Overload (filled communication buffers) etc. This was corrected in AC 800M Connect Control Software for AC 800M version 5.1.1 (system version 5.1 Feature Pack 4)3BSE047421D01903BSE047421D01903BSE047421D0190.
However there has been and are several issues with this CI.
Regards
Answered 5 months ago
0
You can share some more information like
* How often this issue occurs?
* What is the status code in MB Connect Block and Read Block at that time?
* If any diagnostics function available in MB Data concentrator, capture and share the MB Send and Receive Packets, at the time of issue.
* How often this issue occurs?
* What is the status code in MB Connect Block and Read Block at that time?
* If any diagnostics function available in MB Data concentrator, capture and share the MB Send and Receive Packets, at the time of issue.
Answered 5 months ago
Add new comment