primary and secondary combined Aspect connectivity redundancy problem 6.1
I have 800xa workgroup system consists of 2 redundant combined aspect connectivity , the problem is , when I restart the secondary servers , all clients system become disable , no live data and no alarms , to be noticed that all services are redundant and healthy , what should I check .
Answer this question Follow
Sounds like the clients connect only the primary server.
Is secondary server taking on any clients at all (can be viewed in Aspect Directory service statistics in the Service Structure)? In a workgroup you must yourself ensure that ALL users are properly created in ALL computers with proper password. Please contact your regional support center for professional assistance.
Other questions needing answers
Application Knowledge Store (AKS) will no longer be available after the 31 July 2021.
We are enhancing our Customer and Partner experience and will be migrating data from AKS to the new portal.
During the transition please direct your questions to:
If you are an ABB customer with a CARE Agreement you can access our Customer Portal, where you can find solutions and ask questions, and communicate directly with ABB.
If you are not an existing CARE customer with ABB please contact your local ABB sales office.
For our authorised Partners you can directly access additional support information in the Partner Portal