Error while activating H1 port on Freelance CBF 8.x

We are using AC800F with redundant controller (AC800FR) with Freelance Control Builder F of 8.x.

While initialising the LDHSE and activating the H1 ports from Freelance CBF, following errors are getting displayed (see the attachments).

3 ld800hses with different IPs of series 172.16.32.x are connected with the AC800F controller. Same issue is happening in all of these 3 LDHSE.
Pleas note that Freelance CBF 8.x is on another subnet say 10.x.x.x series. could the error be because of different subnet of LDHSEs & Freelance CBF ? FF HSE card FI840 IPs are in same subnet of LDHSEs (172.16.32.2 & 172.16.32.3.)
Also in the same project tree, there are 15 Redundant AC800F controllers with same FI840 IPs (172.16.32.2 & .3) but all the LDHSEs are with different IPs within that same subnet 172.16.32.x that of FI840.

I believe the issue is H1 port is not getting activated even though LDHSE is getting initialised.
What could the error "WRITE FAILED (ERROR: ACCESS:CONFIG ACCESS ALREADY OPEN ADDCODE 0x00)" mean?.

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kamz Rank: 2568

Asked 1 year ago

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Answers

Hello,

please check the firmware version of the LD 800HSE. In order to do that you need to connect a browser to the LD800HSE and type its IP address in the URL box.
In Freelance 8.x the firmware needs to be 1.46.1.02. If you bought the LD recently it will have a higher firmware version and you need to downgrade it.
Also check, that you use the correct capabilities file

Other questions are:
Has that system worked before in that setup and you are just trying to add a so far unused H1 Link or is it a new setup?

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by kamz Rank: 2568 on 2/12/2020 6:12:41 AM | Like (0) | Report

Thank you for the answer . Will check and update here.

by kamz Rank: 2568 on 5/24/2020 5:20:20 AM | Like (0) | Report

Hi sir,
Firmware release is 1.40v
capability file is 010005.cfh
HW Release 1.14

But problem still persists.
The system was working earlier but when initilaise and loading H1 port configuration same error shows.

by Dieter Henkel AKS expert

Rank: 10 on 5/24/2020 11:41:27 PM | Like (1) | Report

Obviously the firmware version does not match the needed version. I'm not saying that this is the reason just trying to eliminate possible conflicts. When you say that system has worked earlier, what did you change since then? Has hardware been replaced (which)? Did you do configuration changes (regarding what)?

by kamz Rank: 2568 on 5/25/2020 3:36:45 AM | Like (0) | Report

Issue started when tried to install a new FF Rosemount Instrument. No other hardware changes were made.
With the same versions (LDHSE, Freelance CBF, Capability file) only it was working earlier.
Only change was done in the IP configuration of the controllers.(Controller IPs changed to different network)
If the version are incompatible , which capability file to use? which firmware release to use?

by Dieter Henkel AKS expert

Rank: 10 on 5/27/2020 1:58:49 AM | Like (0) | Report

If it worked earlier my guess would be that the problem has to do with the IP change. How is your network layout now? have you adjusted the IP mask also?

by kamz Rank: 2568 on 5/30/2020 6:49:06 AM | Like (0) | Report

As you have rightly pointed out the issue was with the IP change. Recently the AC 800F controllers which are in remote sites were bought in the same subnet of the network, which initially were in different VLANs. So I believe when we Initialise and load H1 port of the LDHSE from the base station, CBF gets confused which LDHSE to initilalise or load as all of these will be in live list. When I carefully isolated this particular Controller from others, then everything worked smoothly as ever.
This is my explanation and you can clarify if any more there to it.
Thankyou sir for your time.

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Dieter Henkel AKS expert

Rank: 10

Answered 1 year ago

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Error while activating H1 port on Freelance CBF 8.x

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