installation problem, component {xxx}, error class not registered
Hi Stefan,
Hope you are well and able to help me :)
I do have a problem with missing class in 800xA system. It is happening on every server and workplace in 800xA environment. I have browsed other answers in Knowledge Store but they had solution only if class is missing in some nodes, not at all.
Every time I do make "acknowledge all visible alarms" or simply make right click and open context menu on AC800 controller tags, I do get "Installation problem, component {BB399372-D233-4FB5-9251-2D5304A063A4}, error Class not registered" and "Installation problem, component {599E288D-00F3-4D0D-B8C5-E39EA69D14A1}, error Class not registered" in system event list.
Strange thing is that it is happening only for AC800 tags. We do have Advant/Safeguard connected in the system and there is no problem with those tags.
An errors also appears if I make right click (and open context menu) on object types (so it is not just on tags). These libraries are working in different systems without problem so doesn't seem that it is a problem. I checked couple libraries and opened context menu on object types, still the same.
I have browsed for for the ID in register (regedit and search), search in engineering workplace ( I had chosen for ex. "*a*" in search field and add column GUID for results and check bu that. I had checked both admin and Aspect structure. I have checked also with other "common" letters. No luck.
What would be the best way to find out which component is missing? Or is it some other problem?
Please see attached screenshots of the event details
Best Regards,
Daniel
Hope you are well and able to help me :)
I do have a problem with missing class in 800xA system. It is happening on every server and workplace in 800xA environment. I have browsed other answers in Knowledge Store but they had solution only if class is missing in some nodes, not at all.
Every time I do make "acknowledge all visible alarms" or simply make right click and open context menu on AC800 controller tags, I do get "Installation problem, component {BB399372-D233-4FB5-9251-2D5304A063A4}, error Class not registered" and "Installation problem, component {599E288D-00F3-4D0D-B8C5-E39EA69D14A1}, error Class not registered" in system event list.
Strange thing is that it is happening only for AC800 tags. We do have Advant/Safeguard connected in the system and there is no problem with those tags.
An errors also appears if I make right click (and open context menu) on object types (so it is not just on tags). These libraries are working in different systems without problem so doesn't seem that it is a problem. I checked couple libraries and opened context menu on object types, still the same.
I have browsed for for the ID in register (regedit and search), search in engineering workplace ( I had chosen for ex. "*a*" in search field and add column GUID for results and check bu that. I had checked both admin and Aspect structure. I have checked also with other "common" letters. No luck.
What would be the best way to find out which component is missing? Or is it some other problem?
Please see attached screenshots of the event details
Best Regards,
Daniel
Asked 25 days ago
Answers
1
Sounds like you have a missing system extension.
Call the System Extensions aspect from [Admin Structure]Administrative Objects/Domains/xxx System and verify that each row contain two "x".
By your description, at least one row should have the left "x" missing.
This system extension has been loaded at some stage, but later been removed.
Removing System Extensions is not supported (Snapshot Reports was, but only in the very first version on 5.1).
Call the System Extensions aspect from [Admin Structure]Administrative Objects/Domains/xxx System and verify that each row contain two "x".
By your description, at least one row should have the left "x" missing.
This system extension has been loaded at some stage, but later been removed.
Removing System Extensions is not supported (Snapshot Reports was, but only in the very first version on 5.1).
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