800xA ver 6.0.3.2 installation failed
Trying to install 800xA ver 6.0.3.2 on Windows Server 2016. All prerequisites have been done, users and user's groups created. Firewall is off.
After start Setup.exe from the media, it is copying the necessary files and then the following message appears:
'Loading system messages definition for System Installer.': exited with error code -1
Does anybody know what is the reason?
End of the log file is here:
12/7/2019 3:59:37.438 PM -> Information: Adding all files from mediadesc file: DMPH
12/7/2019 3:59:37.438 PM -> Information: Adding all files from mediadesc file: PH_HART_Multiplexer_Connect_Package
12/7/2019 3:59:38.910 PM -> Information: Total space needed for media (0 bytes) is available.
12/7/2019 4:01:50.771 PM -> Information: Copy media completed.
12/7/2019 4:01:50.813 PM -> Information: Starting prepare actions...
12/7/2019 4:01:50.883 PM -> Information: Version range from 6.0.00000.00000 to 6.0.029999.99999.
12/7/2019 4:01:50.892 PM -> Information: Installed agent version: 6.0.4100.371
12/7/2019 4:01:50.901 PM -> Information: Invoke command 'Executing bootstrap on configuration node.' Path: C:\ProgramData\ABB\800xA\MRU\SystemInstaller\BootstrapCommand\ABB.xA.SystemInst
aller.Bootstrap.exe.
12/7/2019 4:01:51.505 PM -> Information: Invoke command 'Firewall (in) File Transfer.' Path: netsh.exe .
12/7/2019 4:01:51.659 PM -> Information: Invoke command 'Firewall (out) File Transfer.' Path: netsh.exe .
12/7/2019 4:01:51.699 PM -> Information: Invoke command 'Loading system messages definition for System Installer.' Path: %ABB_800xABase_InstallDir%bin\AfwSysMsgReg.exe.
12/7/2019 4:01:51.705 PM -> Error: Command 'Loading system messages definition for System Installer.': exited with error code -1.
Answers
It seems like ABB starts making tools which manipulates the system in an obscure way (obscure because not always visible and editable in plant explorer, also ref. another thread of mine which you replied to a few days ago regarding backup with limited retention time,
(http://www402.abbext.com/800xA-Cyclic...)
which, by the way, seems to remove the possibility of doing this kind of backup on more than one server.
This increases the dependencies to tools etc. in a trial to make it simpler, however, my experience from earlier versions has always been that auto-installation created a mess and i had to redo using manual methods (then I actually understood more or less what was going on), but now it looks like the configurator is forced to leave control to tools which make it harder to understand what is going on.
linksys extender setup
Source: https://extenderlinksyscom.live/
by Stefan Stromqvist
Not seen this one before (searched among old support cases).
From a programmer's view, the path look suspicious: %ABB_800xABase_InstallDir%bin\AfwSysMsgReg.exe
Typically, paths stored in variables are not terminated with a backslash (\) - if so, the above won't work.
%ABB_800xABase_InstallDir%\bin\AfwSysMsgReg.exe
Did a backslash "escape" when you copy/pasted? Is the output message wrongly formatted? Probably not...
I have not idea why an environment variable you never see or enter manually should become wrong.
Anyway, just my two cents.
by kstoilov
Hi Stefan,
Thanks for your comment. Unfortunately log file shows the command as I pasted:
12/7/2019 4:01:55.928 PM -> Information: Invoke command 'Loading system messages definition for System Installer.' Path: %ABB_800xABase_InstallDir%bin\AfwSysMsgReg.exe.
It is very strange for me too. I didn't enter anything. The installation from the same media passed without errors on Win10, on normal PC (asked for that a few time ago) and 800xA is working fine there.
I have no any idea what to do.
by Stefan Stromqvist
As I almost always write here, if you don't strike luck after a post or two: better get an official support case going... :-)
by kstoilov
Yes, sure. Thanks for reply !
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