Cannot Open Workplace on Server Machine
Hi,
My system use 800xa v5.1 with two computer: one server and one client.
I cant open workplace windows in Server computer, although All Services is Ok and Client machine work nomanlly.
Can anyone please suggest what might have gone wrong.
My system use 800xa v5.1 with two computer: one server and one client.
I cant open workplace windows in Server computer, although All Services is Ok and Client machine work nomanlly.
Can anyone please suggest what might have gone wrong.
Asked 1 year ago
Answers
0
Greetings,
I strongly suggest you to Create Error Report(you can see related button in attached picture), and share it with your Regional Technical Support Line.
I strongly suggest you to Create Error Report(you can see related button in attached picture), and share it with your Regional Technical Support Line.
0
Can anyone tell me, where is I can find Error Report (link) in Computer ? Thanks U so much
Answered 1 year ago
0
Greetings,
The memory dump is written to \OperateITTemp\Dump\Hang\*.dmp.
You can compress that file and send it to ABB support.
Hope it helps.
The memory dump is written to \OperateITTemp\Dump\Hang\*.dmp.
You can compress that file and send it to ABB support.
Hope it helps.
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