Smart client excel lost subcriptions without reason.
I have one Excel file which uses Smart Client Excel function to subscribe process data for Daily production report. That file will be run one time daily with about 144 tag subscriptions.
But few days ago, we run without full data up-to-date, I checked Manage Subscription and found that only 12 tag subscriptions remaining, others were gone without reason.
As I've known, we have to go to Manage Subscription then choose Delete to remove subscription. I am sure Operator don't know and cannot do that.
Can you give me some advice/explanation or hint for this case?
Thank you in advance.
Additionally, please provide the version information for Microsoft Office/Excel that is being utilized. If possible, also provide a copy of the Excel Workbook for analysis.