historical trends not working
This occurred after client PC crashed due to power failure.
log data is not updating on the connectivity servers.
I have attached an error message on the client PC when selecting log data.
Please note that when the trend is set to "TRIM" real time data is updated but historical trends do not.
log data is not updating on the connectivity servers.
I have attached an error message on the client PC when selecting log data.
Please note that when the trend is set to "TRIM" real time data is updated but historical trends do not.
Voted best answer
Looks like something is corrupted in your installation, does it work on the server itself?
Restore an image or reinstall the client.
Restore an image or reinstall the client.
Answers
Problems are resolved. It turns out that the history source had been corrupted.
Deleted source and created and configured a new History source, after this we had to restart the Basic History services on both connectivity servers.
Once we did this the log files were populated and updating and trends working as normal.
With Regard to the client PC issue, this was rectified by restoring from an image as the system was corrupted.
The client PC is now functioning normally, trends etc.
Thanks backdraft for your help.
Deleted source and created and configured a new History source, after this we had to restart the Basic History services on both connectivity servers.
Once we did this the log files were populated and updating and trends working as normal.
With Regard to the client PC issue, this was rectified by restoring from an image as the system was corrupted.
The client PC is now functioning normally, trends etc.
Thanks backdraft for your help.
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