Is SMIO-01C card of ABB ACS550 drive always be in locked condition for a newly purchased SMIO-01C card?

Recently, I have purchased a new SMIO-01C card & installed this card for my 55 KW motor driven ABB ACS550 drive. But, unfortunately, I couldn't run the motor as I couldn't set motor rated power(55KW) & motor rated current(103A) in the parameter 9909(MOTOR NOM POWER), 9906(MOTOR NOM CURR). In Parameter no 9909, I can increase motor rated power maximum 22.5KW & similarly motor rated current maximum 30A. Also, uploading from old card is OK but when I want to download to the new card then after 3% of download, display shows, an alarm A5086(Download is not allowed, because drive models are incompatible). What can I do now? Is this card locked for 22.5 KW rating?

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Masud Chy Rank: 2926

Asked 3 months ago

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Hi

where did you buy the SMIO replacement card?

When buying a spare part like this, it is necessary to specify for which inverter size will be used, so that the correct FW is preloaded.
I suggest you contact the nearest ABB service that will provide you with the appropriate support.

BR

Flavio

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by Masud Chy Rank: 2926 on 10/13/2019 9:50:27 PM | Like (0) | Report

Thanks for your reply. One question arise in my mind that is SMIO card preloaded for specific size of rating? or, In my purchased card, is the SMIO card set for 22.5 KW as i can't increase the 9909 parameter above 22.5KW? Can it be used for more than 22.5KW motor rating?
Thanks in advance.

by Flavio Mussolin AKS expert

Rank: 4 on 10/16/2019 11:14:27 PM | Like (0) | Report

Hi
generally the preloaded SW regarding the size of your drive and the FW version. Probably you need to re load (if you have tools and competence) the basic SW in your card. You don't write about the seller of the SMIO card ...where have you buy this spare?

by Masud Chy Rank: 2926 on 10/16/2019 11:31:49 PM | Like (0) | Report

Thanks. I bought this card from China.

by Flavio Mussolin AKS expert

Rank: 4 on 10/16/2019 11:58:21 PM | Like (1) | Report

Hi
as I suspected, the origin of the product is not through an official ABB spare parts channel. As you will unfortunately realize, in the end the savings that you had in the purchase, is nullified by the work that you will now have to do to solve the problem.
Always buy from official ABB channels, to avoid problems !!!!

by Masud Chy Rank: 2926 on 10/23/2019 9:15:03 PM | Like (0) | Report

Hmm, I understand. Now please can you give me any option so that I overcome this problem. Can you give me any procedure for solving this problem?

by Flavio Mussolin AKS expert

Rank: 4 on 10/23/2019 11:03:56 PM | Like (0) | Report

Hi
probably the best solution is to try to overwrite the FW in the SMIO card, but I think that you not have the correct tools to do it. In fact, this type of operation is done by ABB service technicians that have the complete competence and appropriate tools to make any modification on ABB drives.
The first answer is always valid: try to contact the ABB service

by Masud Chy Rank: 2926 on 10/24/2019 3:57:55 AM | Like (0) | Report

Thanks for your reply.

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Flavio Mussolin AKS expert

Rank: 4

Answered 3 months ago

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Is SMIO-01C card of ABB ACS550 drive always be in locked condition for a newly purchased SMIO-01C card?

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