Harmony tags cannot be deleted from the functional structure
My customer report me a problem regarding Harmony tags in the functional structure that doesn’t exist in the control structure. I think that the rule saying that a tag cannot be created in the functional structure before being created in the Control Structure is blocking deletion of the tag. I have tried to reinsert the tag in the control structure but still have the same problem to get rid of the tag. I don’t understand why this tag have been isolated in the functional structure only. My customer want to know if during a shutdown, this rule could be temporarily deactivated in order to delete this tag ?
Not sure what version of 800xA you are using. This was not unusual in older (pre 6.x) versions. Once a tag is 'isolated' from it's source it is difficult to remove as the source tag has been deleted. Please create a Case with L4 as they should be able to help you in next steps. From what I have tried, IF you have kept the original tag GUI'd (Composer or Tag database backups), re-insert the original tag and the Aspect links should be remade and delete the tag as suggested (1-Functions Structure, 2-Control structure). An upgrade to 6, might also resolve as the database is different.