System logged wrong user name for an operator action
Hi,
Question is related to System 800xA 5.1 FP4, rev D with batch management.
Problem:
System is configured for default user (ViewOnly) login (auto log over after 20 minutes). ViewOnly user has no operate permission.
We had a situation where operator did not notice that he was logged out of the system. He tried to performed an operator action when ViewOnly was logged on. Action failed as expected.
Operator logged on the system using own user credentials. Log-in was successful and he was able to perform needed action. But the system has logged this specific activity as ViewOnly user instead of Operator.
Has anyone experienced such error and any ideas to troubleshoot?
Thank you in advance for your time!
Question is related to System 800xA 5.1 FP4, rev D with batch management.
Problem:
System is configured for default user (ViewOnly) login (auto log over after 20 minutes). ViewOnly user has no operate permission.
We had a situation where operator did not notice that he was logged out of the system. He tried to performed an operator action when ViewOnly was logged on. Action failed as expected.
Operator logged on the system using own user credentials. Log-in was successful and he was able to perform needed action. But the system has logged this specific activity as ViewOnly user instead of Operator.
Has anyone experienced such error and any ideas to troubleshoot?
Thank you in advance for your time!
Asked 10 months ago
Answers
0
Please bring more detail.
Eg from Details... of the object of concern, select the Permission tab and verify that Operate is denied as you expect.
If you should find operate allowed, click Explain... to see why.
Eg from Details... of the object of concern, select the Permission tab and verify that Operate is denied as you expect.
If you should find operate allowed, click Explain... to see why.
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