getting error while updating the mcafee patch in 800xa 6.0.3 system
Hi,
i am updating mcafee anti virus DAT file, i am getting an error "
8/6/2019 2:57 PM 800xAInstall ES2 Error: Unable to backup existing file. Not enough rights. : Line: 12 " the dat file was updated today in abb download center. kindly suguest any solution for this. also i am updating the the mcafee version and error details
Asked 2 months ago
Answers
0
I believe contacting the vendor (McAfee) or searching for help on Internet with e.g. Google would be more appropriate...
Have you tried running the task elevated?
0
Solution This is expected behavior from VSE Patch 9 and later. If the only option is to run the xDAT.exe from a network share, implement the workaround below. Workaround Temporarily or permanently disable the new policy option before performing the DAT update:
Refer KB88263 - New Access Protection rules with VirusScan Enterprise 8.8 Patch 9 and later for more information
- Deselect the new policy option Enable Enhanced Self Protection, located in the Access Protection policy via the ePO console.
- Run the xdat from the network share.
- From the ePO console, enable the AP option Enable Enhanced Self Protection.
Refer KB88263 - New Access Protection rules with VirusScan Enterprise 8.8 Patch 9 and later for more information
Answered 2 months ago
by Carsten Jakobsen Rank: 66 on 8/6/2019 4:14:04 AM | Like (0) | Report
You might also want to update VSE 8.8.0 to Patch 13 (8.8.0.2114), i.e. the latest patch approved for use with 800xA
by Harsha.D
have u tried by turning off UAC
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