Label Report Using BDM Functionality

hi,

I am trying to Create a Label Report for AC800M IO modules with the Label report Engineering Templates, I am able to Extract the Hardware Variables as per channel and as per IO cards for reference attached image. But when i trying to click the create Label for reference attached the image Word file is not generating.
Anyone has idea in Creating label report??.. Could you please help me on this...

System version : 800xA V 6.0.3-1
Controller : AC800M - PM866
IO : S800IO

thanks in advance...