800xA Operator workplate (operator login)
Hello,
I have a 800xA 5.1 Rev A who the only way to open the workplace the user must be on IndustrialITAdmin because the security is disabled for this users (I suppose).
If the user is on IndustrialITUser only, it shows a blank system like this picture:
I have a 800xA 5.1 Rev A who the only way to open the workplace the user must be on IndustrialITAdmin because the security is disabled for this users (I suppose).
If the user is on IndustrialITUser only, it shows a blank system like this picture:
Asked 6 months ago
Answers
0
In addition to being entered in the Windows Group, this user was entered in 800xA groups (via Configuration Wizard)?
Answered 6 months ago
0
> "The problem start after a loop in the network, because the system has a fiber optic ring. The customer replaced a faulty switch with the default configuration and a ethernet loop was generated. Ather that, the operators get this problem."
This information would perhaps have been slightly more useful in the original question instead of buried in the comments
Lets start with the basics...... Have you tried turning it off and on again ?
Looks like something has got messed up with the account settings or network port on that computer and its likely temporary if it was caused by a network loop. Ensure you are definitely logging on to a DOMAIN account, not the local user account by mistake.
Check RNRP has not blocked a network port somewhere. Ensure the IndustrialITUser on that computer has access to all the ports, printer setings, etc and check the windows error log or messages. Ensure DNS is resolving the domain and computer names properly on that client.
You may need to temporarily disable the domain security settings.
This information would perhaps have been slightly more useful in the original question instead of buried in the comments
Lets start with the basics...... Have you tried turning it off and on again ?
Looks like something has got messed up with the account settings or network port on that computer and its likely temporary if it was caused by a network loop. Ensure you are definitely logging on to a DOMAIN account, not the local user account by mistake.
Check RNRP has not blocked a network port somewhere. Ensure the IndustrialITUser on that computer has access to all the ports, printer setings, etc and check the windows error log or messages. Ensure DNS is resolving the domain and computer names properly on that client.
You may need to temporarily disable the domain security settings.
Answered 6 months ago
by prakashkumar3329 Rank: 936 on 7/31/2019 9:51:37 AM | Like (1) | Report
Software not installed properly.
by prakashkumar3329 Rank: 936 on 7/31/2019 9:56:52 AM | Like (0) | Report
Desktop-******* system
Environment—production
It's should be in above
by leolluv Rank: 248 on 7/31/2019 11:26:21 AM | Like (1) | Report
The problem start after a loop in the network, because the system has a fiber optic ring. The customer replaced a faulty switch with the default configuration and a ethernet loop was generated. Ather that, the operators get this problem.
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