Presentation and control of SattLine alarms through OPC AE in 800xA
Hello,
We are working on a phased migration from SattLine to 800xA. One of the techniques we are using is the presentation of SattLine alarms in our 800xA workplace. We have some problems with this solution. When an alarm comes up in SattLine, the alarm also comes up in 800xA. This part is working fine. But when we accept an alarm in SattLine, the alarm remains active in our 800xA alarm list. The only thing we can do with this is alarm in 800xA is deleting it from the alarm list. This can be really confusing for the operators.
Is there anybody on AKS with experience with this technique? The manual says that 800xA has access to conditional alarms.
We are working on a phased migration from SattLine to 800xA. One of the techniques we are using is the presentation of SattLine alarms in our 800xA workplace. We have some problems with this solution. When an alarm comes up in SattLine, the alarm also comes up in 800xA. This part is working fine. But when we accept an alarm in SattLine, the alarm remains active in our 800xA alarm list. The only thing we can do with this is alarm in 800xA is deleting it from the alarm list. This can be really confusing for the operators.
Is there anybody on AKS with experience with this technique? The manual says that 800xA has access to conditional alarms.
Asked 7 months ago
Answers
0
The issue is that the OPC-AE server requires a "refresh" to tell the 800xA system that the alarm has been acknowledged.
Restarting the Alarm Manager Service should re-synch the alarms between the Server and 800xA. Check the Alarm Manager/Service Group/Special Configuration to see if anything there allows you to correct the alarm handling. You may also be able to adjust the Source Object Handling in the Event Collector/Service Group Definition/<Sattline Alarms>/Special Configuration tab.
Restarting the Alarm Manager Service should re-synch the alarms between the Server and 800xA. Check the Alarm Manager/Service Group/Special Configuration to see if anything there allows you to correct the alarm handling. You may also be able to adjust the Source Object Handling in the Event Collector/Service Group Definition/<Sattline Alarms>/Special Configuration tab.
Answered 7 months ago
0
Hello Rob, about the Source Object Handling you are mentioning, below is a screenshot of our special configuration tab. We don't have an option to change anything like 'Source Object Handling' here?
Answered 7 months ago
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