License Dongle
Hello,
I have a problem with my license dongle, when loading the license file in the License Entry console the dongle id appears in the machine Id but only for a short time, when it disappears i get the license error pop up. I have checked that the license file and dongle id matching each other.
I run a 800xA 6.1 system on a Virtual machine but i guess this should not be an issue.
Any one having an idea on how to solve this problem? Can it be a dongle problem?
Many thanks
//Alexander
I have a problem with my license dongle, when loading the license file in the License Entry console the dongle id appears in the machine Id but only for a short time, when it disappears i get the license error pop up. I have checked that the license file and dongle id matching each other.
I run a 800xA 6.1 system on a Virtual machine but i guess this should not be an issue.
Any one having an idea on how to solve this problem? Can it be a dongle problem?
Many thanks
//Alexander
Asked 3 months ago
Answers
0
Hi,
Check your WMI service is running in the license server. Just restart the WMI service and check
BR
ATP
Check your WMI service is running in the license server. Just restart the WMI service and check
BR
ATP
0
I have seen where USB Ports via USB Internal Hubs can detect no activity and USB ports go to Sleep. Go into Computer Management and Device Management and find the Root Hub used by the PC for the License Dongle and select properties and disable Power Save. Do this for all.
Answered 3 months ago
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