File size limit for email (SMTP) transfer of Scheduled Excel Reports from 800xA 22.214.171.124
The reports are successfully generated (Completed) in 800xA and stored in File Viewer Aspects.
I have tested the Email function without attachment and it works well i.e by selecting Action Aspect > Email Set > Attachment Format = "None" from dropdown list. Thus i am sure my SMTP is configured correct and no problems with it.
Next when i try to add attachment to email, i.e by selecting Action Aspect > Email Set > Attachment Format = "Excel (xlsx)" from dropdown list then the email sending fails with error code as shown in screenshot attached.
Please let me know the following:
1) If this file size setting is a configuration to be done in 800xA or on SMTP relay server or in Outlook of the recipient ?
2) In any of the above, how to increase the file size of attachment being transferred via email ?
Thanks in Advance..!!
Voted best answer
If you need to send the Excel file in .xlsx format, then ensure the original workbook size is as small as possible by removing blank sheets and un-used VBA modules and code. Otherwise, print the report to PDF ( need a soft PDF printer installed ) and send that.
Although the file size being transmitted was only 1MB, as suggested by user Hans-Ulli.Kroll above, maybe there were some additional bytes added due to encoding etc which increased the size and exceeded the limit set in SMTP server.