800xA installation get failed
whenever i try to run NPT , after sometime it gets fail gives error "Installation of 800xA Core Product Failed"
even though i followed the the manual thoroughly for prerequisite. i installing this on a client node(Operator Station).
For your refernece i have attached log file and screenshot.
even though i followed the the manual thoroughly for prerequisite. i installing this on a client node(Operator Station).
For your refernece i have attached log file and screenshot.
Asked 8 months ago
Answers
0
Greetings,
Compare the account settings with a workingclient; I am suspicious that there is something different on this client PC.
Compare the account settings with a workingclient; I am suspicious that there is something different on this client PC.
0
Following error in the log is of interest:
Error - Failed to validate existence of system user group: ABBDOMAIN\IndustrialITUser'
If this node is part of domain can you access the domain controller from it. (SYSVOL)
Did you provide correct password for 800xa service user
Is this node correctly time synced.
I would suggest to take this node out of domain, rejoin the domain and try again.
Error - Failed to validate existence of system user group: ABBDOMAIN\IndustrialITUser'
If this node is part of domain can you access the domain controller from it. (SYSVOL)
Did you provide correct password for 800xa service user
Is this node correctly time synced.
I would suggest to take this node out of domain, rejoin the domain and try again.
Answered 8 months ago
0
> "2019-06-20T10:06:56.665Z -> ProgressEvent: 'Thu Jun 20 15:36:56 2019, Error - Failed to validate existence of system user group: ABBDOMAIN\IndustrialITUser' "
Looks like something is going wrong when the NPT tries to access the domain accounts.
Looks like something is going wrong when the NPT tries to access the domain accounts.
Answered 8 months ago
0
So its consistently failing to join the domain properly. Check things like ....
Network card configuration
IP Address Allocation
Computer Name
Unique SID ( ie not cloned from another computer. Otherwise change SID)
Delete any Active Directory Computer Account for this node.
Basically, check for anything that could prevent the computer joining the domain. To test, join the domain manually with your chosen configuration settings. Then leave the domain and ensure the Active Directory computer account and DNS settings are cleaned up before running NPT again.
Network card configuration
IP Address Allocation
Computer Name
Unique SID ( ie not cloned from another computer. Otherwise change SID)
Delete any Active Directory Computer Account for this node.
Basically, check for anything that could prevent the computer joining the domain. To test, join the domain manually with your chosen configuration settings. Then leave the domain and ensure the Active Directory computer account and DNS settings are cleaned up before running NPT again.
Answered 8 months ago
by inshkum1 Rank: 638 on 6/22/2019 12:06:38 AM | Like (0) | Report
ASCS-1 & 2 is having TightVNC Software installed by Customer. may it be the cause of problem?
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