REF 630 Feeder Protection Relay not Booting
Dear Mr. Stefan REF 630 Feeder Protection Relays is installed at our plant. Due to National Grid Failure one relay became faulty. It is stuck up in Booting stage. It come to starting point after few seconds screen blinks and it again come to starting point. Kindly help me to rectify this problem. Best Regards Zia ur Rehman
Asked 3 months ago
Answers
0
Hi Zia,
This problem seems familiar with Relion series relays. It could either be due to corrupted software or power card failure. In either case, you need to contact your local vendor for support.
Br
This problem seems familiar with Relion series relays. It could either be due to corrupted software or power card failure. In either case, you need to contact your local vendor for support.
Br
Answered 3 months ago
0
Please check with power card of the relay. It might have become faulty. We have faced the similar case earlier with REF615 relay.
Answered 3 months ago
0
Contact the support line with the serial number of the relay and ask them to give you the firmware.
they will send the firmware with the required tool to flash the firmware on the relay. As soon as you do so, the problem will be solved.(99%)
unless the hardware is effected. (1%)
they will send the firmware with the required tool to flash the firmware on the relay. As soon as you do so, the problem will be solved.(99%)
unless the hardware is effected. (1%)
Answered 1 month ago
by Stefan Stromqvist
Sorry, I don't work with relays. AKS is a large spanning forum, please select "your" expert accordingly. No one covers all...
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