Information Management Post Step configuration for 800xA 6.0.3.2 .
System 800xA V 6.0.3.2
IMS Oracle DB post steps are successfully done , but not getting IT Archive and Inform IT History Service Group and Provider creation automatically. And if manually created also Archive Service is going to error status and IT History Service is not going to Service state from Initialize state.
And observed that IM I icon on task bar right bottom corner is still in Red instead of Blue icon.
Dropped data base and tried but still same problem.
IMS Oracle DB post steps are successfully done , but not getting IT Archive and Inform IT History Service Group and Provider creation automatically. And if manually created also Archive Service is going to error status and IT History Service is not going to Service state from Initialize state.
And observed that IM I icon on task bar right bottom corner is still in Red instead of Blue icon.
Dropped data base and tried but still same problem.
Asked 9 months ago
Answers
0
The service groups should be created automatically after the service account has been applied successfully and PAS is started.
Check if [Workplace Structure]Web System Workplace:System Event List contain any "access denied" warnings like "invalid node" or "invalid user" indicating some issue with the service account in the IM node or a bad hostname/IP address (=RNRP).
RNRP should properly list all nodes. Verify that hosts file is OK and no old obsolete record is causing trouble for you.
Check if [Workplace Structure]Web System Workplace:System Event List contain any "access denied" warnings like "invalid node" or "invalid user" indicating some issue with the service account in the IM node or a bad hostname/IP address (=RNRP).
RNRP should properly list all nodes. Verify that hosts file is OK and no old obsolete record is causing trouble for you.
0
Can you check Process administration service in running state in services .msc and also is it set to automatic?
Answered 9 months ago
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