Should PAS Service have Automatic Start?
System is 800xA 5.1 Rev A with Advant Connect. After rebooting IM for an image backup Archive Service as well as Event Collector showed up as not running and could not be started. After reboot of IM I saw that History was not running, and the the reason given was that PAS was not running. I started PAS from Windows Services and all was good again. I saw that the PAS service has start condition 'Manual'. Should it be 'Automatic' or do I have another problem.
Asked 3 months ago
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Yes, the PAS Service in MS Services should be set to Automatic Startup Type. Additionally, the "LogOnAs" setting should be the 800xA Service account. You mentioned that after restarting PAS that "all was good again". Does this also mean that the Archive Service and the Event Collector also started working? If not, you should open a Support Case and zip & send the log files located at the "C:\ProgramData\ABB\IM\History\log" directory for analysis.
Regards,
Geof
Regards,
Geof
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