ACS-AP-I connection to USB with laptop using drive composer entry

Hello Experts,

I am using ACS560 drive and I need to update the firmware using ACS-AP-I USB port.

I am using USB type A mini usb cable for connection with panel and laptop with drive composer entry.

When I start drive composer, the com port is empty. I have installed USB drivers as well. I am not able to establish communication.

Please help. Thanks.

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nitin Rank: 2931

Asked 1 year ago

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Hi
You have two different case:
with drive composer you can not update the FW of your drive, for this operation you need drive loader sw and lp file. But normally this file is only for ABB technicians or service.
To set the correct port in drive composer, you need to observe the settings in your pc with the verify of the port that the pc recognize in control panel utility - windows side-.when you connect the usb mini port cable to the drive and pc
Hope this help you

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by nitin Rank: 2931 on 2/7/2019 7:20:52 PM | Like (0) | Report

This is the main issue that there is no recognition of USB connection between panel and pc. How to find settings in PC?

I also checked everything im device manager but nothing works.

Flavio Mussolin AKS expert

Rank: 4 on 2/7/2019 11:02:52 PM | Like (0) | Report

Hi
probably you need to re-install the Drive Composer Entry SW in your pc and verify that the drivers are correctly installed.
Next, during connection between pc and ACS560, in your Windows operating system you must find where com port the pc have assigned to the pheripheral USB API panel. if you can not verify the connection, you can not proceed to next step

Flavio Mussolin AKS expert

Rank: 4 on 2/7/2019 11:08:16 PM | Like (0) | Report

However, if you want to do a very simple test, to verify that the API panel drivers are correctly installed, you can simply connect the panel - even without being connected to the drive - to your PC. If the API panel drivers are installed correctly, you should see the panel as if it were a normal USB stick. I remind you that with windows XP there are some limitations in the drivers, I suggest in your windows operating system at least to use W7

by nitin Rank: 2931 on 2/8/2019 10:32:43 PM | Like (0) | Report

Thanks for your responses.
I have finally resolved the issue. I had to change a cable type and used is good quality cable with filter and used Driver Loader for firmware update.

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Flavio Mussolin AKS expert

Rank: 4

Answered 1 year ago

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ACS-AP-I connection to USB with laptop using drive composer entry

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