800xA Alarm Event Architecture: Status OK system Alarm
i have persistent system alarm Status OK after OLU session which can't be acknowledged or removed and ABB Support_Line advised to reset the controller to clear it but it is not possible even during shutdown time as the download will be init and returns to initial values. i want to overflow the controller Alarm?event Buffer which can store queue of 300 (default) messages and kick out the stale alarms from the buffer if i generate more than 300 Alarms conditions simultaneously, i tried but didn't generate system simple event of overflow despite i generated more than 500 alarms.
in controller settings
in controller settings
AE Event subscription queue size = 200-3000
Asked 21 days ago
Answers
0
I recommend filing a formal complaint (again) with your regional ABB support center.
Having to reset a controller to clear a false alarm is not very convenient; demand a Product Issue Number (PIN). Then ask your regional ABB sales representative for a time plan for correcting the issue (PIN).
Having to reset a controller to clear a false alarm is not very convenient; demand a Product Issue Number (PIN). Then ask your regional ABB sales representative for a time plan for correcting the issue (PIN).
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