800xA sv6.0.3-2 Update from sv6.0.3 RU4 Failed / Invalid property - Function inconsistency (TRIO Connect)
Could you be so kind as to help us with the following issue?
We are currently updating a customer site from sv6.0.3 RU4 to sv6.0.3-2. We downloaded the update media from ABB Library, copied it to a local folder on the Update node (Engineering Client), prepared the Update Node and load & distribute the media using the centralized option. We initiated the software update process by using the Initiate Update option. Once initiated, most functions were displayed disabled, all nodes were displayed in te SCC as Invalid and the Update System command is isable.
Checking the status of each node an Invalid Media message was displayed:
“The system has been updated manually and the manual installation for this node is not fully completed”.
By selecting the View details… option, the following invalid property / function inconsistency is displayed:
TRIO Connect (Missing).
This is displayed on all the nodes including the Update Node.
This function is not use in the customer site hence ABB System Extension For TRIO Connect is not loaded and the function is not deployed in the sv6.0.3 RU4 system.
According to the Update manual 2PAA114580-600 (page 21) we should look for and resolve any invalid properties until then the Update cannot continue however the property highlighted (TRIO Connect (Missing)) is not installed in any of the customer site and there is not any option to remove it.
Are we missing any step or is there any step that we have overlooked? We are following the manual steps one by one.
Any help will be highly appreciated.
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