problem with benchmark files uploading
Dear Stephan Hissbach,
We published question in the forum about benchmark report problems and you fix problem for us.
https://forum-controlsystems.abb.com/...
Thank you very match. Now we can upload reports for SID36611.
However, for PIMS server we can another SID37323 and problem still exist for this SID. When we try to upload the file has uploaded but analyzing of file is freezing. SUBMIT button is not available. Could you check problems of SID37323? Thank you.
We published question in the forum about benchmark report problems and you fix problem for us.
https://forum-controlsystems.abb.com/...
Thank you very match. Now we can upload reports for SID36611.
However, for PIMS server we can another SID37323 and problem still exist for this SID. When we try to upload the file has uploaded but analyzing of file is freezing. SUBMIT button is not available. Could you check problems of SID37323? Thank you.
Asked 2 years ago
Answers
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by hissbachs Rank: 979 on 11/14/2018 12:00:22 AM | Like (0) | Report
Hello Mikhail, today morning (11/14/2018) I have checked SID37323 . For both uploaded files the analysis & report creation is available.
The reason why this took so long to complete is not quite clear. The software needs to contact various servers, and sometimes there is a weak network connection. - Occasionally I heard that the Internet browser might have refresh problems. In these cases hit F9 key to refresh, or quit and start the browser again. Good luck for your jobs!
by nikorich.ma Rank: 851 on 11/17/2018 8:39:03 PM | Like (0) | Report
Thank you,
Now it works fine.
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