800xA Data Direct report on a remote computer fails
Hi. I'am trying to export a report (using Scheduler) on a remote computer but i get the following error :
I can export the report on the local computer without any problem. The folder on the remote computer is shared and i can access it from the 'Connectivity Server' (is the scheduler service provider) and save the report manually (the addin is installed and working for '800xaService' account).
Best Regards
I can export the report on the local computer without any problem. The folder on the remote computer is shared and i can access it from the 'Connectivity Server' (is the scheduler service provider) and save the report manually (the addin is installed and working for '800xaService' account).
Best Regards
Asked 7 months ago
Answers
0
Hello,
Are you using SV 5.1 FP4 RevE or 6.0.3?
If yes, this is identified as a known product issue. PIN: 800xAINM-CN-6000-003.
Issue appears to be in the SaveAsXLS saving to a networked drive. There is a workaround available.
Please contact you regional support center for confirming and sharing the Workaround.
Are you using SV 5.1 FP4 RevE or 6.0.3?
If yes, this is identified as a known product issue. PIN: 800xAINM-CN-6000-003.
Issue appears to be in the SaveAsXLS saving to a networked drive. There is a workaround available.
Please contact you regional support center for confirming and sharing the Workaround.
2
Hi,
In order to generate the report on the remote system, the datadirect should be installed in that system. Also the scheduler services should also be running on that system.
In order to generate the report on the remote system, the datadirect should be installed in that system. Also the scheduler services should also be running on that system.
Answered 7 months ago
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