800xA System Error: File Set Distribution Alarm?
Hello, I'm using 800xA System with 2 Aspect Server redundancy. When I work with CBM, some alarm active in "Service Event List": "File Set Distribution on node AS-OS11".
What 's happened with AS-OS11? How I can fix this error?
Many Thanks,
What 's happened with AS-OS11? How I can fix this error?
Many Thanks,
Asked 1 year ago
Voted best answer
3
Failure when renaming may be due to anti-virus lacking required exemptions.
We’ve also seen occasions when proper exemptions is in place but not heeded by the anti-virus software.
If this computer run McAfee and OperateITData is exempted, you can try this: uninstall McAfee, reinstall McAfee then implement the exemptions once more.
In this instance (renaming issues), FSD Util has no use. It is indeed a tool that require deep understanding of the system. Use with caution!
We’ve also seen occasions when proper exemptions is in place but not heeded by the anti-virus software.
If this computer run McAfee and OperateITData is exempted, you can try this: uninstall McAfee, reinstall McAfee then implement the exemptions once more.
In this instance (renaming issues), FSD Util has no use. It is indeed a tool that require deep understanding of the system. Use with caution!
Answers
1
Hi,
can you share more alarm details/ screenshots.
CBM use FSD for cold retain values.
Is your aspect Server or any xA node is AS-OS11 ?
can you share more alarm details/ screenshots.
CBM use FSD for cold retain values.
Is your aspect Server or any xA node is AS-OS11 ?
1
Control Builder M and the AC 800M OPC Server uses FSD to store cold retain values, HWD files, etc.
The error message is probably indicating some issue with the storage of such data. I recommend asking regional ABB support for assistance with submitting a support case. You may be able to resolve or work around this problem by cold starting FSD (hoping the other server has a healthy copy) or by deleting and restoring a backup of your Control Builder M project data.
The Long Message event column (also shown in Event Details...) may point you further to what the problem. There is a tool called FSD Util with which you can extract and insert FSD data.
Backup often, backup early...
The error message is probably indicating some issue with the storage of such data. I recommend asking regional ABB support for assistance with submitting a support case. You may be able to resolve or work around this problem by cold starting FSD (hoping the other server has a healthy copy) or by deleting and restoring a backup of your Control Builder M project data.
The Long Message event column (also shown in Event Details...) may point you further to what the problem. There is a tool called FSD Util with which you can extract and insert FSD data.
Backup often, backup early...
0
Answered 1 year ago
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