Timeout while OLU disables redundancy
I am trying to do a online upgrade on a PM864 after upgrading system 800xA 5.1 from RevA to RevE. However, on step there, when OLU is disabling PM and CEX-bus modules redundancy, a timeout occurs and OLU goes straight to step 9 showing the execution log with timeout error message (error 502).
I would like to know how to increase default timeout for this step or any another recommendation to be able to go forward with OLU after system 800xA upgrade.
Have you ever seen something like this? Can you share any tip?
Thank you very much!
I would like to know how to increase default timeout for this step or any another recommendation to be able to go forward with OLU after system 800xA upgrade.
Have you ever seen something like this? Can you share any tip?
Thank you very much!
Asked 2 years ago
Answers
0
Hello,
I believe, this error is has come out due to Network problem. And unfortunately, there would be no other way forward than to do a cold download (controller reset).
And I don't think you can increase the default Timeout value.
You will not be able to go online, coz there is expected to be a mismatch between program exisiting in the CPU and in the PPA (FSD). I would highly recommend you to contact your Regional Support Center. They might help you to get rid of this error. Might be by replacing the controller domain files.
I believe, this error is has come out due to Network problem. And unfortunately, there would be no other way forward than to do a cold download (controller reset).
And I don't think you can increase the default Timeout value.
You will not be able to go online, coz there is expected to be a mismatch between program exisiting in the CPU and in the PPA (FSD). I would highly recommend you to contact your Regional Support Center. They might help you to get rid of this error. Might be by replacing the controller domain files.
Answered 2 years ago
0
During Online Upgrade, OLU handover limit need to be set in order to avoid interruption. By default,
it will be 3000ms. Try to increase as recommended below
Inorder to increase OLU Handover limit, in CBM, right click controller ->Properties->Controller Settings
it will be 3000ms. Try to increase as recommended below
Inorder to increase OLU Handover limit, in CBM, right click controller ->Properties->Controller Settings
Answered 2 years ago
by Stefan Stromqvist
Unfortunately, my knowledge in this particular area is very limited. Let’s hope someone else can fill in here.
by mcamargo Rank: 171 on 9/14/2018 2:13:57 AM | Like (0) | Report
Thanks for your attention Stefan!
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