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Usually only first time after download, faceplate shows cross marks, just needs to refresh.
if it is not the case, we can look into for further analysis, if you share your observations regarding my queries.
Application Knowledge Store (AKS) will no longer be available after the 31 July 2021.
We are enhancing our Customer and Partner experience and will be migrating data from AKS to the new portal.
During the transition please direct your questions to:
If you are an ABB customer with a CARE Agreement you can access our Customer Portal, where you can find solutions and ask questions, and communicate directly with ABB.
If you are not an existing CARE customer with ABB please contact your local ABB sales office.
For our authorised Partners you can directly access additional support information in the Partner Portal