Smart CLient 800xa PG2
Hi
We have å redundant server system and a 800xa history server.
I hve installed all the providers and the smart client server on det histroy server.
And the 800xa client compopnent on the primary aspect server.
Loaded the extensions.
When i am opening, the smart client from the IE and history server. I can not see the 800xa graphic browser.
Any ideas?
We have å redundant server system and a 800xa history server.
I hve installed all the providers and the smart client server on det histroy server.
And the 800xa client compopnent on the primary aspect server.
Loaded the extensions.
When i am opening, the smart client from the IE and history server. I can not see the 800xa graphic browser.
Any ideas?
Asked 7 months ago
Answers
0
Hi!
First, get your system users accounts configured in the correct manner.
Secondly, you have to use a valid license-file for SC.
Then, remember to launch SC Desktop correctly:
First, get your system users accounts configured in the correct manner.
Secondly, you have to use a valid license-file for SC.
Then, remember to launch SC Desktop correctly:
Enter the url http:// <web server IP address>/SC for Standalone mode or http:// <web server IP address>/SC?FEATURE=SCPG2 for PG2 mode in the address bar of the Internet Explorer.
BR
Answered 7 months ago
0
As the strings already suggested in above answer, you need to follow the link suggested above and for PG2 mode you should have .net 4.5 to be installed as prerequisite and the remaining prerequisites will be automatically gets installed during launch og SC pG2 mode.
One more thing, Which version of 800xA are you using 5.1 or 6.0?
5.1
history server is separate and PPA icon will not be available in that case you need to install SC in 2 nodes ie in DCN node as data provider and in history node as history data provider.
from 6.x History will also be part of PPA since it is an automatic installer through System installer in this case it is fine to install everything in this node.
One more thing, Which version of 800xA are you using 5.1 or 6.0?
5.1
history server is separate and PPA icon will not be available in that case you need to install SC in 2 nodes ie in DCN node as data provider and in history node as history data provider.
from 6.x History will also be part of PPA since it is an automatic installer through System installer in this case it is fine to install everything in this node.
Answered 6 months ago
0
Hi
The system is 800xA 6.0.3.1 on Windows Server 2016.
We have installed the 800xa History 5.1 through the automatic installer.
I have checked all the prerequisites.
When i start the SC I have the symbols, but logs are empty and 800xa graphic browser declares NO SYSTEM.
So it seems to me that the HIS server is not connected with the system through the Smart Client Installer.
(History provider and 800xa provider and the Smart Client Server)
So my suggsestion is to installed 800xa provider on our combined secondary aspect/conn server??
The system is 800xA 6.0.3.1 on Windows Server 2016.
We have installed the 800xa History 5.1 through the automatic installer.
I have checked all the prerequisites.
When i start the SC I have the symbols, but logs are empty and 800xa graphic browser declares NO SYSTEM.
So it seems to me that the HIS server is not connected with the system through the Smart Client Installer.
(History provider and 800xa provider and the Smart Client Server)
So my suggsestion is to installed 800xa provider on our combined secondary aspect/conn server??
Answered 6 months ago
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