800xA 5.1 Qualified Security Updates Error HRESULT 0xC800042D
Trying to install latest Qualified Security Updates on 800xA 5.1 System Windows 2008 Service Pack 2 (32bit) ends in "HRESULT 0xC800042D" error on some server nodes.
For release notes it is a known problem, workaround is to re-run analyze again. This doesn't help on some nodes.
I have followed pre installation instructions, user with local admin rights, disabled UAC , windows update service in manual.
Log is following:
8/2/2018 4:47:05 PM : INFO : Security updates release date: June 2018 8/2/2018 4:49:24 PM : INFO : Successfully created the MSUpdates.xml at C:\ProgramData\ABB Qualified Security Update Tool\MSSecurityUpdates.xml Version Number:1.0.1532.0 Latest Updated Month:June 2018 AntiVirusUpdated:True 8/2/2018 4:49:24 PM : INFO : Analyze Started...... 8/2/2018 4:49:24 PM : INFO : Started copying wsus cab file. 8/2/2018 4:49:30 PM : INFO : Completed cab file copy to C:\ProgramData\ABB Qualified Security Update Tool\WSUS 8/2/2018 4:49:31 PM : INFO : Start mode changed for service \\RAS2\root\cimv2:Win32_Service.Name="wuauserv" 8/2/2018 4:49:32 PM : INFO : Windows service started. 8/2/2018 5:07:33 PM : INFO : Total updates found from wsusscn2.cab file:137 8/2/2018 5:07:47 PM : ERROR : Error while trying to retrieve available updates from cab file->Exception from HRESULT: 0xC800042D 8/2/2018 5:08:05 PM : ERROR : Error found in method StartAnalyse->Object reference not set to an instance of an object.
Tried installing through command line, error is visible in picture:

Help would be appreciated.
For release notes it is a known problem, workaround is to re-run analyze again. This doesn't help on some nodes.
I have followed pre installation instructions, user with local admin rights, disabled UAC , windows update service in manual.
Log is following:
8/2/2018 4:47:05 PM : INFO : Security updates release date: June 2018 8/2/2018 4:49:24 PM : INFO : Successfully created the MSUpdates.xml at C:\ProgramData\ABB Qualified Security Update Tool\MSSecurityUpdates.xml Version Number:1.0.1532.0 Latest Updated Month:June 2018 AntiVirusUpdated:True 8/2/2018 4:49:24 PM : INFO : Analyze Started...... 8/2/2018 4:49:24 PM : INFO : Started copying wsus cab file. 8/2/2018 4:49:30 PM : INFO : Completed cab file copy to C:\ProgramData\ABB Qualified Security Update Tool\WSUS 8/2/2018 4:49:31 PM : INFO : Start mode changed for service \\RAS2\root\cimv2:Win32_Service.Name="wuauserv" 8/2/2018 4:49:32 PM : INFO : Windows service started. 8/2/2018 5:07:33 PM : INFO : Total updates found from wsusscn2.cab file:137 8/2/2018 5:07:47 PM : ERROR : Error while trying to retrieve available updates from cab file->Exception from HRESULT: 0xC800042D 8/2/2018 5:08:05 PM : ERROR : Error found in method StartAnalyse->Object reference not set to an instance of an object.
Tried installing through command line, error is visible in picture:

Help would be appreciated.
Answers
Hi,
We faced the same error in Windows 2008 Service Pack 2 (32bit) server. The work around is to acknowledge the error , Restart the node and run the QSU.
Repeat the above work around until it get succeed. Its hard but it will get succeeded.
Regards,
Vinoth
We faced the same error in Windows 2008 Service Pack 2 (32bit) server. The work around is to acknowledge the error , Restart the node and run the QSU.
Repeat the above work around until it get succeed. Its hard but it will get succeeded.
Regards,
Vinoth
Add new comment